2023 Volkswagen Tiguan problems, complaints & recalls
Most-reported problem areas: Engine (18) · Power Train (5) · Electrical System (5)
🧭 Reliability snapshot
Compared against other Volkswagen Tiguan model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Back Over Prevention:software 2025-02-12 · campaign 25V082000 · 29,569 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Service bulletins (355)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine 2026-09-17 · V0116152014815_20 · Service Bulletin/Repair Instructions
suggested fuel additive
Lane Departure: Assist 2026-09-17 · TT 96 26 01 · Other
heat sensative trouble shooting explanation.
Unknown Or Other 2026-09-10 · TT 57 23 01 · Other
remove key fob battery for 20 seconds to restore proper operation.
Unknown Or Other 2026-09-09 · SM 39-2026 · Other
this special notice is to inform dealers to return the parts listed if it meets the criteria provided.
Unknown Or Other 2026-09-07 · Email 91OL · Over The Air
this ota update provides improvements to connectivity stability and ocu module diagnostics, which will reduce ocu module replacements due to false dtc detection. this software update is also a prerequisite for future updates.
Unknown Or Other 2026-09-03 · Dealer 91OL · Service Bulletin/Repair Instructions
this ota update provides improvements to connectivity stability and ocu module diagnostics, which will reduce ocu module replacements due to false dtc detection. this software update is also a prerequisite for future updates.
Showing the 6 most recent of 355 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-27 · Lane Departure: Warning“**subject: vehicle safety complaint – 2023 volkswagen tiguan r-line – front camera, adaptive cruise control, and lane assist malfunction** **vehicle:** 2023 volkswagen tiguan r-line **manufacturer:** volkswagen **date purchased:** july 27, 2026 **approximate mileage at warranty contact:** 29,075 **affected components:** front camera, adaptive …”
2026-10-26 · Unknown Or Other“the f5 module has gone out on this vehicle after the most recent ota update. vehicle cameras, navigation system or any other infotainment systems do not work. i have taken this vehicle to a volkswagon dealer and am told since my car is no longer under warranty i will be responsible for the very costly replacement of this module. the replacement par…”
2026-10-18 · Engine“my 2023 volkswagen tiguan has recurring oil consumption and an inoperative infotainment head unit. the engine requires approximately one additional quart of oil every 2,000 miles between oil changes. this requires repeated monitoring and oil additions. the cause of the oil loss or consumption has not been confirmed. the infotainment screen remain…”
2026-10-10 · Unknown Or Other“the infotainment screen went black and does not appear to work. i had tried the method of hard resetting the system and it did not work. i went to get it check at the dealer and it was not able to get fixed. this is a safety hazard as the screen was not able to display the use of the rear camera increasing a risk of a crash. the screen also acts a…”
2026-09-30 · Electrical System“the infotainment center in my 2023 vw tiguan se has completely died. with this failure, the reverse camera no longer activates or functions whatsoever. i am unable to access any of the features of the car that are adjusted via the infotainment center. i have contacted both the manufacturer and dealer, but there are no recalls on this year of vehicl…”
2026-09-25 · Visibility/Wiper“the vehicles back up camera system crashes and restarts until it ultimately stops working completely. the part (3g5035842j) specified by the dealer to repair the issue is not available for up to 2 months because it is on national back order. …”
2026-09-21 · Engine · 100 mi“the contact owns a 2023 volkswagen tiguan. the contact stated that while driving and accelerating, the vehicle hesitated while moving forward. the vehicle jerked while accelerating. the vehicle was taken to a local dealer where it was diagnosed; however, the vehicle was not repaired. the contact was advised that the failure was not duplicated. the …”
2026-09-21 · Air Bags“all side airbags deployed without crashing …”
2026-09-16 · Unknown Or Other“my vw tiguan 2023 has a systematic problem on the emergency call function. the car has the module replaced twice within couple of months. recently, it has failed by the 3rd time. you can find attached: - vw app showing an active problem with the emergency call function - a wv service invoice from 05/16/26, stating the first replacement of the sos…”
2026-09-15 · Forward Collision Avoidance: Warnings“on september 14, 2026, my 2023 volkswagen tiguan sel r-line experienced a sudden electronic/system failure while the vehicle was in use. the infotainment system entered a continuous reboot cycle and subsequently displayed a black screen. at approximately the same time, the sos/emergency-call indicator illuminated red and the vehicle/app reported “e…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.