2023 Zero Dsr/X problems, complaints & recalls
Safety recalls (2)
Electrical System:propulsion System:traction Motor:controller 2025-12-02 · campaign 25V834000 · 7 vehicles
Defect: Zero Motorcycles Inc. (Zero) is recalling certain 2023 DSR/X motorcycles. The motor controller may have been built with incorrect fasteners, causing higher resistance at the busbar joint and a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Dealers will replace the controller, free of charge. Owner notification letters were mailed January 19, 2026. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-RCL-025-021. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 19, 2025.
Electrical System:wiring 2025-09-09 · campaign 25V587000 · 319 vehicles
Defect: Zero Motorcycles Inc. (Zero) is recalling certain 2023-2024 DSR/X, 2024 DS, DSR, and DSRP motorcycles. Improperly routed key switch signal wires may break, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: The firmware will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed September 26, 2025. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-RCL-025-018.
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-08-11 · ZMDN082026-01 · Other
we would like to inform you that a new firmware release for the 2020+ cypher iii platform will soon be available. 2020+ sr/f & sr/s + 2022–25 sr + 2023+ dsr/x + 2024+ s, ds & dsr firmware versions mbb v46, bmu v22, bms v28 new features & improvements •the battery state of health (soh) for each ba
Unknown Or Other 2026-06-09 · Cypher III OTA Firmware · Over The Air
cypher iii ota firmware release coming soon the latest firmware release (mbb v45, bmu v21, bms v27) for 2020+ cypher iii motorcycles will be available over the air to customers on june 17. this release includes: bug fixes security improvements general system stability enhancements while customers m
Unknown Or Other 2026-05-13 · ZMDN-052026 · Other
new diagnostic tool tuner is available for 2017 and newer model.s on may 15th, a new firmware will be released for our fst / cypher iii models, primarily focused on improving cybersecurity.
Fuel/Propulsion System 2026-02-02 · ZMDN-022026 · Over The Air
dealer notification announcing new firmware for certain models of zero motorcycles.
Fuel/Propulsion System 2025-12-20 · SV-RCL-025-021 · Service Bulletin/Repair Instructions
dealer tsb with repair instructions.
Fuel/Propulsion System 2025-12-20 · SV-RCL-025-021 · Service Campaign
initial notice to dealers of the upcoming recall (25v-834).
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.