2024 Altec A-Class problems, complaints & recalls
Safety recalls (2)
Structure:body:step/Ladder 2026-10-02 · campaign 26V637000 · 6,780 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2020-2026 AA Series Aerial Device, 2021-2026 AN Series Aerial Device, 2023-2026 AM Series Aerial Device, and 2024-2026 Digger Derrick, and 2024-2025 A-Class vehicles. The turntable mounted platform access step may have been improperly welded between the step tube and mounting plate, and allow the step to separate from the vehicle.
Risk: A step that separates or becomes unstable while in use, increases the risk of a fall or injury.
Fix: Altec will replace the steps, free of charge. Owner notification letters are expected to be mailed November 27, 2026. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN-3374.
Equipment:mechanical:boom/Crane/Ladder:critical Fasteners 2025-09-25 · campaign 25V651000 · 77 vehicles
Defect: Altec Industries, Inc. (Altec) is recalling certain 2024-2025 A Class vehicles. The platform retaining plate bolts might not have been properly tightened during assembly.
Risk: Loose bolts may allow the retaining plate or platform to detach, becoming a road hazard and increasing the risk of a crash. The platform may also detach from the boom tip while elevated with occupants aboard, increasing the risk of injury or death.
Fix: Altec will instruct owners to inspect and tighten the retaining bolts. Altec will provide replacements for any missing hardware, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3253.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-03-18 · SIL-3270 · Service Bulletin/Repair Instructions
ansi a92.2 standard for vehicle-mounted elevating and rotating aerial devices requires the use of an unlocking or enabling device before the use of boom positioning controls. as of september 2022, the standard changed to include an unlocking or enabling device before the use of platform posi-tioning
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.