2024 Audi Q7 problems, complaints & recalls
🧭 Reliability snapshot
Compared against other Audi Q7 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Back Over Prevention: Sensing System: Camera 2025-12-19 · campaign 25V900000 · 356,894 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Air Bags:sensor:occupant Classification:front Passenger 2024-04-03 · campaign 24V251000 · 91 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Risk: A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Fix: Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Air Bags:side/Window 2023-12-20 · campaign 23V868000 · 1,001 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.
Fix: Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.
Service bulletins (856)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-25 · TSB_2083409_1 · Service Bulletin/Repair Instructions
this bulletin states that technicians are required to report to the manufacturer when a vehicle has flooded, and specify the height to which the vehicle has been flooded.
Unknown Or Other 2026-09-25 · TSB_2052680_2 · Service Bulletin/Repair Instructions
this bulletin provides information for reporting safety related information to the manufacturer.
Electrical System 2026-09-23 · TSB_2076396_3 · Service Bulletin/Repair Instructions
this bulletin provides information regarding driver assist systems; audi adaptive light, audi pre sense system fault, adaptive cruise assist inop (dtc c12d5fa).
Electrical System 2026-09-23 · TSB_2063336_5 · Service Bulletin/Repair Instructions
this bulletin provides information when dtc c12bff0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change assist are inoperable.
Steering 2026-09-22 · TSB_2074846_5 · Service Bulletin/Repair Instructions
this bulletin provides information about vibrations and rotational steering vibrations.
Visibility/Wiper 2026-09-22 · TSB_2020552_15 · Service Bulletin/Repair Instructions
this bulletin provides service information regarding exterior glass cleaning.
Showing the 6 most recent of 856 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-08 · Unknown Or Other“while driving my vehicle screen displayed safe cp. though it did not cause an accident but all my safe features were disabled. now i have to pay for an update which isn’t affordable due to it being beyond my control. what do i do?…”
2026-05-15 · Unknown Or Other“ the emergency call is malfunctioning in the overhead console.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.