2024 Braun Ram Promaster problems, complaints & recalls
Safety recalls (1)
Structure:emergency:escape/Egress/Exit 2026-03-20 · campaign 26V171000 · 13 vehicles
Defect: Braun Corporation (Braun) is recalling certain 2023-2024 Ram ProMaster vehicles. The installed window may have the wrong type of glass for an emergency exit. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: A noncompliant emergency exit can increase the risk of ejection and injury during a crash.
Fix: Dealers will replace the window, free of charge. Interim owner notification letters explaining the safety risk were mailed by May 26, 2026. Owners will receive another notice once remedy becomes available. Owners may contact Braun's customer service at 1-800-488-0359.
What owners report
2025-07-01 · Unknown Or Other“on thursday, [xxx], i took my vehicle to the authorized dealership alberic chrysler jeep dodge, located on kennedy avenue in san juan, puerto rico, for routine maintenance. while handling the vehicle, the service personnel lifted it using the shop's lift equipment, raising it all the way to the ceiling, which caused severe structural damage to the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.