2024 Buick Encore Gx problems, complaints & recalls
Most-reported problem areas: Electrical System (13) · Service Brakes (3) · Power Train (3)
🧭 Reliability snapshot
Compared against other Buick Encore Gx model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Back Over Prevention: Sensing System: Camera 2026-08-20 · campaign 26V539000 · 306,511 vehicles
Defect: General Motors, LLC is recalling certain 2024-2025 Buick Envista, 2024-2026 Buick Encore GX, Chevrolet Trailblazer, and 2025 Chevrolet Trax vehicles. The rearview camera screen may display a distorted or blank image.
Risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera, if necessary, free of charge. Owner notification letters were mailed September 30, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or Buick customer service at 1-800-521-7300. GM's number for this recall is A262554900. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on August 20, 2026.
Electrical System: Instrument Cluster/Panel 2023-11-06 · campaign 23V744000 · 60,154 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Fix: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Service bulletins (426)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-22 · PIC6611H · Service Bulletin/Repair Instructions
pi provides information on how to obtain a restricted radio
Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-10 · PIC6629F · Service Bulletin/Repair Instructions
this pi is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or ipc display
Showing the 6 most recent of 426 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-27 · Service Brakes“buick dealer is not honoring a gm service bulletin for my car because my vin number is not on the list but yet my car exhibits that we had exact problem that the bulletin is for and they are not even honoring the bumper-to-bumper warranty that i have on the car. and there is a kid to fix it. i have evidence i have video. i have audio of what the ca…”
2026-10-22 · Back Over Prevention · 49,000 mi“the contact owns a 2024 buick encore gx. the contact stated that upon shifting into reverse(r), the rear-view camera displayed a black screen. the manufacturer was notified of the failure. the contact referenced nhtsa campaign number: 26v539000 (back over prevention); as the possible cause for the failure. the failure mileage was 49,000. …”
2026-10-05 · Electrical System“i purchased the car from enterprise sales and had it for two years. just today, the instrument panel remained blank after i started the car. after a few more attempts of starting and stopping the car, the panel remained blank, so i drove home. after 2 hours, i started the car to park it, and the instrument panel returned to normal. i looked it up o…”
2026-08-28 · Electrical System“the dash and instrument panel goes completly blank at highway speeds. a very dangerous scenario. it has happened 6 times in the 3 months that i jave purchased the vehicle.…”
2026-08-28 · Steering“i recently bought this 2024 buick encore gx about a week ago and we decided to take a short trip to [xxx], as we were coming back and was driving downhill, we notice the vehicle was pulling to the left side like a strong wind pulling it. the steering wheel became very stiff and unable to pull back towards the driving lane as my daughter was trying …”
2026-08-12 · Electrical System · 25,000 mi“the contact owns a 2024 buick encore gx. the contact stated that while driving at an undisclosed speed, the contact received a phone call and the infotainment screen and the display for the weather and climate control system below the infotainment screen darkened and then became inoperative. the buttons below and around the center console remained …”
2026-08-04 · Unknown Or Other“this is not a new issue and has happened multiple times since the purchase of this vehicle. multiple times while driving my 2024 buick encore gx, the entire instrument panel intermittently goes completely blank/black. all critical information disappears, including the speedometer, fuel gauge, warning lights, and other indicators. the display do…”
2026-07-16 · Electrical System · 54,000 mi“the contact owns a 2024 buick encore gx. the contact stated that while driving at 5 mph and attempting to stop the vehicle, the instrument panel displayed a blank screen. an independent mechanic was contacted. the vehicle was taken to a dealer, where it was diagnosed and determined that the electrical system needed to be replaced. the vehicle was n…”
2026-07-14 · Power Train“when driving on the freeway 60 mph, the car jerked and locked up, no warning lights, speedometer was rising and dropping rapidly, car slowly dropped speed. had to pull on the side of the road, when car was put to parked, neutral, or drive it went backwards until it wasn’t able to move at all. car was towed to the gm chevrolet in my area where it …”
2026-06-29 · Power Train · 34,500 mi“the contact owns a 2024 buick encore gx. the contact stated that while driving approximately 60-65 mph on the interstate, the vehicle was shuddering abnormally while accelerating, and the transmission failed to properly shift into gear. the contact was concerned about safety while driving the vehicle at highway speeds. there were no warning lights …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.