2024 Crossroads Sunset Trail problems, complaints & recalls
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2024-04-09 · campaign 24V256000 · 33 vehicles
Defect: Keystone RV Company (Keystone) is recalling certain 2024 Crossroads Sunset trail 20SS, 253RB, 258RD, 272BH, and 330SI travel trailers. A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.
Risk: A shade that comes into contact with a burner increases the risk of a fire.
Fix: Dealers will remove the roller shade and install the correct mini blind, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-454.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.