2024 Cybex Eos Travel System problems, complaints & recalls
Safety recalls (1)
Child Seat:tether: Connector/Clip 2025-02-14 · campaign 25C002000 · 23,273 vehicles
Defect: Columbus Trading-Partners USA, Inc. (CTP) is recalling certain Cybex Aton G, Aton G SensorSafe, Aton G Swivel, Aton G Swivel SensorSafe, Eos and Aton G Swivel Travel System, Eos and Aton G Travel System, Libelle and Aton G Travel System, and Beezy and Aton G Travel System child seats. The harness hip anchorage retention hooks may bend, causing the anchor pin to loosen, and the harness strap to detach.
Risk: A detached harness will not properly restrain a child, increasing the risk of injury.
Fix: CTP will mail owners a remedy kit and installation instructions, free of charge. Owner notification letters were mailed beginning March 17, 2025. Owners may contact CTP customer service at 877-242-5676.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.