2024 Entegra Condor problems, complaints & recalls
Most-reported problem areas: Suspension (4) · Suspension:rear (1)
Safety recalls (2)
Equipment:other:labels 2025-03-06 · campaign 25V145000 · 15 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2024 Entegra Condor, Jayco Granite Ridge, 2025 Jayco Alante SE, Redhawk SE, and Entegra Odyssey SE motorhomes. The Occupant and Cargo Carrying Capacity (OCCC) on the Federal label may be incorrect and allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - other than passenger cars."
Risk: An overloaded vehicle increases the risk of a crash.
Fix: Jayco will mail new labels, free of charge. Owner notification letters were mailed March 31, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903622.
Power Train:driveline:driveshaft 2024-02-28 · campaign 24V158000 · 82 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Granite Ridge, Solstice, Entegra Coach Condor, Expanse, and Expanse LI motorhomes. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
Risk: Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
Fix: Dealers will inspect the rear axle and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed April 1, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 24V-102.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility/Wiper 2025-08-08 · CAN 25-014 · Service Campaign
chassis advisory notice (can) - ford recall 25s49_25v-315 - rearview camera image may not display.
Structure:body:roof And Pillars 2024-03-28 · SRP 24-005 · Service Bulletin/Repair Instructions
standard repair procedure (srp) instructions on how to replace the plywood decking on the roof assembly. repair may be necessary if there are roof cracks which creates a potential for a leak.
What owners report
2025-06-26 · Unknown Or Other · 13,000 mi · 🔥 fire“the contact owns a 2024 entegra condor built on a 2023 ford transit chassis. the contact stated that while driving at 10 mph, the contact became aware of smoke coming from the rear of the rv. the contact had just picked up the rv from the storage facility and while driving pass the gate, the contact smelled and saw smoke inside the cab of the rv an…”
2025-04-29 · Suspension“i was purchasing a new jayco entegra condor at a rv show, being sold by la mesa rv. when i looked underneath, the nylock nut was missing from the passenger side, rear anti-sway bar. i brought it to the attention of the salesman, and the following day, it was replaced with a standard fender washer, lock washer, and nut. the rv, at the time, was n…”
2025-04-25 · Suspension“sway bar lost bolts on both sides…”
2025-03-18 · Suspension:rear“the factory installed hellwig sway bar and links were incorrectly installed. bolts and nuts were missing.…”
2025-03-14 · Suspension“the rear sway bar malfunctioned due to loose and missing nuts and one bolt. the front tires jumped a bit during the turns. i later discovered the sway bar was disconnected from the body due to the missing nuts and bolts. how was your safety or the safety of others put at risk? unstable during turning. has the problem been reproduced or confir…”
2025-03-11 · Suspension“jayco/entegra builds the granite ridge/condor (same rv, just different brand names) on a ford transit chassis. jayco upfits the transit with a 2" lift that includes a hellwig rear sway bar. the sway bar is connected to the chassis with a link (a steel rod.) the link is being installed incorrectly, resulting in complete detachment of the sway bar fr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.