2024 Entegra Ethos problems, complaints & recalls
Most-reported problem areas: Equipment (1)
Safety recalls (4)
Equipment:other:labels 2024-10-14 · campaign 24V762000 · 2,044 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Ethos, Ethos LI, Jayco Swift and Swift LI vehicles. The Tire and Loading Information Label incorrectly lists the tire load range. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Risk: Incorrect tire and load range information could cause owners to select underrated replacement tires, increasing the risk of a crash.
Fix: Dealers will install a new corrected label, free of charge. Owner notification letters were mailed November 19, 2024. Owners may contact Jayco Customer Service at 800-283-8267. Jayco's number for this recall is 9903614.
Back Over Prevention: Sensing System: Camera 2024-08-27 · campaign 24V641000 · 1,245 vehicles
Defect: Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: The radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer service at 1-800-853-1403. Jayco's number for this recall is FCA 24V-436.
Equipment:recreational Vehicle/Trailer:lpg Systems:tank Valve/Gauge 2024-03-21 · campaign 24V218000 · 533 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.
Equipment:recreational Vehicle/Trailer 2023-05-04 · campaign 23V325000 · 1,124 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.
Risk: A gas leak in the presence of an ignition source may increase the risk of fire.
Fix: Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2023-11-30 · TSB 23-127 · Service Bulletin/Repair Instructions
technical service bulletin (tsb) instruction on how to locate and cut back a suspension bolt from contacting the grey waste water tank.
What owners report
2024-07-26 · Equipment“the contact owns a 2024 entegra ethos built on a 2023 ram promaster 3500 chassis. the contact received notification of nhtsa campaign number: 24v218000 (equipment); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for th…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.