2024 Entegra Expanse Li problems, complaints & recalls
Safety recalls (3)
Back Over Prevention: Sensing System: Camera 2024-03-19 · campaign 24V212000 · 136 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
Electrical System:12v/24v/48v Battery 2024-02-29 · campaign 24V160000 · 1,342 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.
Risk: Relays that are stuck in the closed position increase the risk of a fire during battery charging.
Fix: Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
Power Train:driveline:driveshaft 2024-02-28 · campaign 24V158000 · 82 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Granite Ridge, Solstice, Entegra Coach Condor, Expanse, and Expanse LI motorhomes. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
Risk: Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
Fix: Dealers will inspect the rear axle and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed April 1, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 24V-102.
Service bulletins (6)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-09-05 · TSB 24-015 · Service Bulletin/Repair Instructions
tsb (technical service bulletin) instruction on how to perform renogy battery firmware update.
Electrical System 2024-05-30 · SRP 24-009 · Service Bulletin/Repair Instructions
standard repair procedure (srp) instruction on how to properly set up 48v lithium battery system.
Electrical System 2023-11-08 · TSB 23-120 · Service Bulletin/Repair Instructions
technical service bulletin (tsb) instructions on how to update the renogy inverter settings.
Electrical System 2023-11-07 · SRP 23-118 · Service Bulletin/Repair Instructions
standard repair procedure (srp) renogy 48v lithium batteries have cell imbalance caused by over-discharging the battery. instructions on how to reset cell imbalance on renogy 48v lithium system.
Electrical System 2023-10-31 · INC 23-119 · Service Bulletin/Repair Instructions
informational communication (inc) how to properly store the lithium battery system.
Electrical System:12v/24v/48v Battery 2023-02-20 · INC 23-085 · Service Bulletin/Repair Instructions
informational communication on how to properly shut down the lithium battery system.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.