2024 Entegra Reatta problems, complaints & recalls
Safety recalls (2)
Electrical System:12v/24v/48v Battery:cables 2024-08-01 · campaign 24V577000 · 125 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2024-2025 Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The battery cables may not be the correct size, in the correct location, or they may be improperly tightened, which can cause an electrical short or allow the cables to overheat.
Risk: An electrical short or overheating of the battery cables increases the risk of a fire.
Fix: Dealers will inspect the battery cables, and repair or replace them as necessary, free of charge. Owner notification letters are expected to be mailed August 30, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903611.
Electrical System:software 2023-03-30 · campaign 23V224000 · 972 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Risk: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Fix: Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2023-06-01 · INC 23-110 · Service Bulletin/Repair Instructions
inc (informational communication) regarding pairing and programming key fobs.
Visibility/Wiper 2023-05-05 · SRP 23-107 · Service Bulletin/Repair Instructions
standard repair procedure (srp) wiper arm replacement instructions.
Equipment:other:owners/Service/Other Manual 2023-03-07 · INC 23-095 · Service Bulletin/Repair Instructions
information communication (inc) instructions for setting inverter/charger values on vegatouch
Equipment:other:owners/Service/Other Manual 2023-02-20 · INC 23-087 · Service Bulletin/Repair Instructions
informational communication - understanding the start-up procedure.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.