2024 Forest River Cascade problems, complaints & recalls
Safety recalls (1)
Structure:body:step/Ladder 2025-04-14 · campaign 25V245000 · 4,179 vehicles
Defect: Forest River, Inc. (Forest River) is recalling certain 2024-2025 Coachmen Catalina, Forest River Aurora, Cascade, Cedar Creek, Cherokee, Sandpiper, Sierra, 2025 Campsite Reserve, Impression, Pause, Puma, Sabre, Salem, Vengeance, and Wildwood fifth wheel and travel trailers, equipped with a removable step assembly. The clip-on bracket mounting bolts may come loose, allowing the steps to detach.
Risk: Steps that detach while in use increase the risk of injury.
Fix: Dealers will inspect and repair or replace the clip-on bracket as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact customer service at Aurora & Catalina (1-574-825-4995), Campsite Reserve, Cascade, Cherokee, Sabre, Vengeance (1-260-499-2100), Cedar Creek (1-260-593-4000), Impression (1-574-327-2716), Pause (1-574-327-2681), Puma (1-574-642-0588), Sierra & Sandpiper (1-574-534-4574), and Salem & Wildwood (1-574-534-3167). Forest River's numbe
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-06-25 · 511950 · Service Bulletin/Repair Instructions
this is a product service bulletin from global link concerning counterfeit keys for entry doors being sold on certain websites. forest river is reporting as we are sharing with the dealer body.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.