2024 Gmc Sierra 3500 problems, complaints & recalls
Most-reported problem areas: Power Train (11) · Service Brakes (8) · Fuel/Propulsion System (4)
🧭 Reliability snapshot
Compared against other Gmc Sierra 3500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Latches/Locks/Linkages:tailgate:latch 2024-11-26 · campaign 24V894000 · 131,231 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Latches/Locks/Linkages:tailgate:latch 2024-02-01 · campaign 24V060000 · 570,434 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Steering 2023-08-03 · campaign 23V549000 · 3,893 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Service bulletins (840)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-17 · PIC6602Y · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers steps to follow to obtain an iok radio.
Unknown Or Other 2026-10-07 · PIT6110L · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the ses mil and dtc p062b and engineering is currently investigating.
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Unknown Or Other 2026-09-21 · PIT6549 · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with a service column lock message and dtc u3000. engineering is working on the issue and in the meantime dealerships are to reset/clear the dtc and perform four sleep cycles to verify the dtc does not return.
Showing the 6 most recent of 840 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-26 · Electrical System:12v/24v/48v Battery · 48,000 mi“the contact owns a 2024 gmc sierra 3500. the contact stated that while the vehicle was parked, the contact attempted to start the vehicle however, the vehicle failed to start. upon inspecting the vehicle, the contact became aware that the battery was drained. the battery was recharged. the contact stated that while driving, there was an abnormal od…”
2026-10-07 · Vehicle Speed Control“the gauge cluster flickers and goes blank completely while driving, over head windshield screen display still works, and throws an - accretion speed limited- message. truck has electronics software issues, climate control flickers, works sometimes, most times doesn’t, loose electrical connections. over all the gmc truck is a major software glitch a…”
2026-09-28 · Steering“while operating my 2024 gmc sierra ev edition 1 at approximately 21,000 miles, a "service power steering" warning appeared. steering effort initially increased and then rapidly progressed to a near-complete loss of power steering assist. the steering wheel became extremely difficult to turn, making anything more than a gradual sweeping turn nearly …”
2026-09-25 · Fuel/Propulsion System“vehicle lost power, seemed to slip while pulling hills, exhaust brake didn't seem to work. dealer determined cause by dtc p209. tested injector circuit, found loose terminal tension at injector number 6 connector. replaced cylinder # 6 injector connector. did have multiple warning lights. also submitting because service bulletin 23-na+027 covered u…”
2026-09-23 · Unknown Or Other“i am reporting a recurring potential safety defect involving the front fender liners on my 2024 gmc sierra 3500. the vehicle currently has approximately 10,000 miles. during that time, at least five front fender liners have been replaced across both sides of the vehicle for the same recurring problem. during highway driving, the front fender line…”
2026-09-22 · Service Brakes“integrated trailer brake control system goes in and out of working order while towing either one of my trailers. one being a boat trailer and the other being a travel trailer. have taken to local gmc dealer several times and they changed the rear plug the first time, which did not fix the issue. big safety concern if i can't stop my vehicle and wh…”
2026-09-17 · Service Brakes“battery voltage low and required a jump to start. advised battery had to much resistance. drove to dealership. upon pulling out on to highway without warning sudden engine loss and stalls. steering column locked and shortly after the brakes locked up making it to where the vehicle could not be moved. this is a major safety issue and will lead to a …”
2026-08-24 · Latches/Locks/Linkages · 40,600 mi“the contact owns a 2024 gmc sierra 3500. the contact stated that the tailgate frequently opened independently while the vehicle was parked. the vehicle was previously repaired under nhtsa campaign number: 24v060000 (latches/locks/linkages); however, the failure persisted. the vehicle was not diagnosed or repaired by a dealer or an independent mecha…”
2026-07-30 · Power Train“since i purchased this truck in 2023 brand new as a 2024 the shifting has been very abrasive. it shifts far excessively harder than it should and i have brought this to the dealership’s attention many times. now i am finding out that there is a massive recall on this vehicle’s transmission because of these issues that have been happening. the err…”
2026-07-16 · Service Brakes“"the integrated trailer brake system abruptly fails while towing heavy loads, completely disabling trailer break stopping power and creating an imminent threat of highway crash and serious bodily injury." the sound system inherently stops working and will not produce sound from any device in the truck weather that be hazards, blinkers, radio inclu…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.