2024 Heartland Eddie Bauer problems, complaints & recalls
Safety recalls (2)
Equipment:other:labels 2024-05-03 · campaign 24V315000 · 16 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2024 Eddie Bauer travel trailers. The tire placards indicate an incorrect tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."
Risk: Incorrect tire size information can allow the incorrect tires to be installed on the trailer, increasing the risk of a crash.
Fix: Heartland will mail out replacement certification labels, free of charge. Owner notification letters were mailed June 14, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
Equipment:appliance:oven/Stove/Cooktop 2024-03-27 · campaign 24V236000 · 10,038 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2023 Elk Ridge, Lithium, 2024 Eddie Bauer, Corterra, 2023-2024 Big Country, Big Horn, South Fork, Fuel, Gravity, Mallard, North Trail, Sundance, Milestone, Pioneer, Prowler, Torque, and Trail Runner fifth wheels and travel trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Risk: A circuit board that overheats increases the risk of a fire.
Fix: Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 9, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.