2024 Honda Prologue problems, complaints & recalls
Most-reported problem areas: Suspension (186) · Steering (130) · Power Train (95)
🧭 Reliability snapshot
Compared against other Honda Prologue model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
25 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Back Over Prevention: Sensing System: Camera 2026-05-14 · campaign 26V306000 · 59,887 vehicles
Defect: American Honda Motor Company (Honda) is recalling certain 2024-2025 Honda Prologue and 2024 Acura ZDX vehicles. The rearview camera screen may display a distorted or blank image.
Risk: A rearview image that does not display correctly reduces the driver's view behind the vehicle, increasing the risk of a crash or injury.
Fix: Dealers will replace the rearview camera, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 7, 2026. Additional letters will be sent once the remedy is available, anticipated in late 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are DO5 and RO6. The information in your report suggests that Honda (American Honda Motor Co.) may have been aware of this issue more than five business days before filing a repo
Electrical System: Instrument Cluster/Panel 2026-02-26 · campaign 26V112000 · 65,135 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2024 Acura ZDX and Prologue vehicles. Due to a software error, the instrument panel display may fail. Additionally, a software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays," 111, "Rear Visibility," and 305, "Electric-Powered Vehicles."
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash or injury. Additionally, the loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash or injury.
Fix: Dealers will update the vehicle radio control module software, free of charge. Owner letters were mailed April 22, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are TNL and XNK. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 4, 2026.
Suspension:front:control Arm:lower Arm 2024-07-18 · campaign 24V540000 · 39 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2024 Prologue vehicles. The right front lower control arm may contain a manufacturing defect that can cause it to fracture.
Risk: A right front lower control arm fracture can cause loss of vehicle control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the right front lower control arm as necessary, free of charge. Owner notification letters were mailed September 3, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PIY.
Service bulletins (25)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-25 · ONL6WM092026P · Other
owner notification letter - certain 2024 prologue vehicles may have improperly installed, or missing cavity plugs from the rear chassis harness electrical connector.
Electrical System 2026-06-26 · A26-032 · Service Bulletin/Repair Instructions
service bulletin - certain 2024 prologue vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector.
Electrical System 2026-06-26 · AEBM06262026902 · Other
dealer message - due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. an unsealed connector in a half set condition may allow for water or debris intrusion, potentially causing corrosion or damage to wire harness connections which ma
Power Train 2026-06-01 · ONL6UP06012026 · Other
owner notification letter - during manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. improper bolts may cause damage to the drive unit case resulting in an oil leak.
Electrical System 2026-04-20 · ONL6MH04202024 · Other
owner notification letter - the software update includes several system improvements designed to enhance the functionality of certain vehicle features. these enhancements may include updates related to braking, driver seat movement, virtual key card operation, adaptive cruise control, and active cab
Electrical System 2026-04-17 · APOC04172026901 · Other
dealer message -american honda is requesting parts in support of a quality investigation related to rear view camera part number 86583111. all dealers that have inventory of rear view camera part number 86583111 are asked to inspect current inventory and return parts meeting the described return cri
Showing the 6 most recent of 25 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-26 · Steering“the prologue has recently begun making clicking noises when turning the vehicle left or right. i have concerns about steering and control of the vehicle. …”
2026-10-26 · Visibility/Wiper“i purchased my 2024 honda prologue on [xxx]. on [xxx], i opened a case with american honda because the vehicle has an open rearview camera safety recall, nhtsa recall 26v-306 / honda recall d05. since then, i have repeatedly contacted american honda and several authorized honda dealerships trying to get the recall repaired. i have spent weeks call…”
2026-10-22 · Steering“when using my honda prologue and making a turn you will here some clicking noise …”
2026-10-22 · Seat Belts“seat belt malfunctioned and i could not release my daughter from it. it kept on getting tighter and tighter, started to cause respiratory compromise and i had no choice but to cut the belt to release her. …”
2026-10-21 · Electrical System“my 2024 honda prologue touring awd has repeatedly displayed a “service high voltage system” warning. during a recent repair, heritage honda of westminster explained that an a/c refrigerant leak reduced the system’s ability to cool the high-voltage battery and caused the vehicle to enter protection mode. the dealership replaced leaking a/c seals an…”
2026-10-20 · Unknown Or Other“braking system failed to function when backing up in the dark and caused me to hit a small tree which caused body damage to my vehicle. …”
2026-10-20 · Suspension“bad cv axles, clicking noise progressively getting worse starting at 5k miles exacerbated by 20k miles. causes bad alignment, uneven tire wear and a shaky ride. …”
2026-10-19 · Suspension“clicking noise from front axle. both front axles were replaced under warranty. …”
2026-10-16 · Back Over Prevention · 16,000 mi“the contact owns a 2024 honda prologue. the contact received notification of nhtsa campaign number: 26v306000 (back over prevention); however, the part to complete the recall repair was not yet available. the contact stated that while the vehicle was in reverse (r), the rearview camera displayed a blank screen. the dealer was contacted. the contact…”
2026-10-15 · Back Over Prevention · 12,000 mi“the contact owns a 2024 honda prologue. the contact received a safety recall notification for nhtsa campaign number: 26v306000 (back over prevention); however, the part required for the repair was not yet available. the contact stated that the failure was actively occurring, with the rearview camera displaying an intermittent and brief image. addit…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.