2024 Jayco Granite Ridge problems, complaints & recalls
Safety recalls (2)
Equipment:other:labels 2025-03-06 · campaign 25V145000 · 15 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2024 Entegra Condor, Jayco Granite Ridge, 2025 Jayco Alante SE, Redhawk SE, and Entegra Odyssey SE motorhomes. The Occupant and Cargo Carrying Capacity (OCCC) on the Federal label may be incorrect and allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - other than passenger cars."
Risk: An overloaded vehicle increases the risk of a crash.
Fix: Jayco will mail new labels, free of charge. Owner notification letters were mailed March 31, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903622.
Power Train:driveline:driveshaft 2024-02-28 · campaign 24V158000 · 82 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2024 Jayco Granite Ridge, Solstice, Entegra Coach Condor, Expanse, and Expanse LI motorhomes. An inadequate amount of rear axle lubricant may cause rear axle tail bearing damage and seizure, which can result in wheel lock-up or driveshaft separation.
Risk: Wheel lock-up or driveshaft separation can result in a loss of drive power. A disconnected driveshaft can also result in a roll away when the vehicle is in park without the parking brake applied. Any of these scenarios can increase the risk of a crash.
Fix: Dealers will inspect the rear axle and replace the axle bearings or axle assembly as necessary, free of charge. Owner notification letters were mailed April 1, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 24V-102.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility/Wiper 2025-08-08 · CAN 25-014 · Service Campaign
chassis advisory notice (can) - ford recall 25s49_25v-315 - rearview camera image may not display.
Electrical System 2025-06-05 · TSB 25-011 · Service Bulletin/Repair Instructions
tsb (technical service bulletin) instructions to set up the converter for the correct battery type.
Electrical System 2025-05-22 · SRP 25-010 · Service Bulletin/Repair Instructions
standard repair procedure (srp) instructions on how to correct a go power charge reading for the house battery.
Suspension 2025-05-09 · TSB 25-002 · Other
dealer and owner notifications tsb 25-002
Suspension 2025-05-09 · TSB · Other
owner and dealer notifications
Suspension 2025-05-09 · TSB 25-002 · Service Bulletin/Repair Instructions
tsb (technical service bulletin) hellwig rear stabilizer bar end link lock nuts may be loose. field fix instructions on rear stabilizer bar end link.
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.