2024 Kawasaki Ninja E-1 problems, complaints & recalls
Safety recalls (1)
Electrical System:propulsion System:traction Battery 2025-02-24 · campaign 25V118000 · 216 vehicles ⚠ DO NOT DRIVE
Defect: Kawasaki Motor Corp., U.S.A. (KMC) is recalling certain 2024 Z e-1 ABS and Ninja e-1 ABS motorcycles. The connection between the battery pack assembly and motorcycle may fail due to a missing battery terminal anchor.
Risk: A failed battery connection can result in a loss of drive power, increasing the risk of a crash.
Fix: Owners are advised not to ride their motorcycle until the repair has been performed. Dealers will inspect the battery terminals and replace the battery if the anchor is missing, free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC25-03.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-03-01 · MC24-05 · Service Bulletin/Repair Instructions
kawasaki has initiated an fdm campaign to replace the positive and negative battery lead wires. 2024 z e-1 abs & ninjaâ® e-1 abs battery lead wire replacement.
Structure 2024-01-25 · MC24-01 · Service Bulletin/Repair Instructions
service information about a shipping bracket attaching the motorcycle to the crate can cause damage to the motorcycle fuel tank if removed.
Electrical System 2023-12-12 · MC23-14 · Service Bulletin/Repair Instructions
ev models - assembly & preparation manuals for the z e-1 and ninja e-1 models are available on k-dealer in the a&p manual index.
Electrical System 2023-12-12 · MC23-13 · Service Bulletin/Repair Instructions
ev models - battery & drive motor serial numbers. if the battery pack(s) or drive motor are replaced on ninjaâ® e-1 and z e-1 models they must be registered using kvcs as detailed in the kvcs instruction manual.
Electrical System 2023-12-12 · MC23-12 · Service Bulletin/Repair Instructions
ev models - drive battery handling instructions and take care when handling the battery packs.
Electrical System 2023-12-12 · MC23-11 · Service Bulletin/Repair Instructions
ev models - service activation and parts registration.
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.