2024 Keystone Hampton problems, complaints & recalls
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Complaints
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Recalls
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Service bulletins
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Crashes reported
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Fires reported
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Deaths
Safety recalls (1)
Suspension:multiple Axle 2024-04-11 · campaign 24V263000 · 214 vehicles
Defect: Keystone RV Company7(Keystone) is recalling certain 2024 Keystone Retreat, Residence 40CLDL, Residence 401CLDL, Dutchmen Aspen Trail 421LOFT, and Crossroads Hampton 390PVL trailers. The equalizer may provide inadequate clearance, allowing the axle to contact the frame.
Risk: Contact between the axle and the frame increases the risk of a crash.
Fix: Dealers will replace the equalizer, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact Keystone customer service at 1-8696-425-4369. Keystone's number for this recall is 24-453.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.