2024 Kia K5 problems, complaints & recalls
Most-reported problem areas: Structure:body (5) · Engine (5) · Service Brakes (2)
🧭 Reliability snapshot
Compared against other Kia K5 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Fuel System, Gasoline 2025-11-17 · campaign 25V794000 · 250,547 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2021-2024 K5 vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
Risk: A melted fuel tank can leak, increasing the risk of a fire.
Fix: Dealers will replace the check valve. The fuel tank will be inspected for damage and replaced as necessary. All repairs will be performed free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC356. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 1, 2025.
Structure:exterior Trim 2025-07-28 · campaign 25V493000 · 100,063 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 K5 vehicles. The left and right rear window trim pieces may loosen and detach.
Risk: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
Fix: Dealers will inspect and replace the C-pillar trim assemblies, as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC346.
Service bulletins (44)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-05-28 · TSB_ELE422 · Service Bulletin/Repair Instructions
technical service bulletin: infotainment system software update using update.kia.com - this bulletin provides information and service procedures for updating the infotainment systems on applicable kia vehicles using the kia navigation updater available at update.kia.com. the software update may impr
Electrical System 2026-04-14 · TSB_ELE417 · Service Bulletin/Repair Instructions
technical service bulletin: infotainment software update procedure - this bulletin provides information on the process for downloading infotainment software updates and preparing usb for installation on applicable kia vehicles. the software downloads and usb preparation process is similar across all
Structure:body 2026-03-11 · TSB_BOD350 · Service Bulletin/Repair Instructions
technical service bulletin: customer action: chrome trunk lid molding replacement (ca2514) - this bulletin provides information regarding replacement of the chrome trunk lid molding on certain 2023-2024my k5 (dl3a) vehicles produced from october 3, 2022 through january 23, 2024. the chrome faceplate
Fuel/Propulsion System 2026-01-16 · SC288_TSB_R6_CLSD · Emissions
technical service bulletin: voluntary emissions service campaign: fuel tank and/or pcsv check valve inspection/replacement + ecu sw upgrade (sc288/sc288a) closed & superseded - this bulletin is now closed and superseded by sc356. this bulletin provided information to inspect the fuel evaporative sys
Back Over Prevention: Warnings 2025-12-09 · PS797 · Other
pitstop: technical operations: external damage to ultrasonic sensor: this pitstop provides information related to parking distance warning (pdw) alerts and repairs involving ultrasonic sensors. the pdw system alerts the driver while parking, by calculating distance based on the difference in signal
Structure:body 2025-11-21 · TSB_BOD322_R2_SUPERSEDED · Service Bulletin/Repair Instructions
technical service bulletin: service action: trunk lid and c-pillar garnish inspection & replacement (sa552) - closed and superseded by sc346 - this bulletin is now closed and superseded. this bulletin provides information to inspect the rear trunk lid chrome garnish trim and the c-pillar(s) chrome g
Showing the 6 most recent of 44 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-12 · Fuel/Propulsion System“gas door will not open, so then unless i forcefully pull it to open it will not open.…”
2026-09-14 · Unknown Or Other“beginning only about 6 months after i purchased the vehicle, the audio system intermittently screams at me, blasting at over 800 decibels road, engine noise and audio interference noises so that i cannot hear the radio, the telephone, turn it off or down, even when the audio infotainment system is not running. the only way to keep the vehicle from…”
2026-08-28 · Vehicle Speed Control“i bought this vehicle less than 60 days ago and there is transmission hesitation, hard engagement in lower gears, rough jerking shifting along with acceleration lag. erracric shifting and phantom braking. i have taken it into the dealership i bought it at at they are not seeing anything. it currently is at another kia dealership for the past two da…”
2026-08-06 · Unknown Or Other“vin number or license plate is not showing vehicle in open recall to nhsta or kia america. kia has not followed up on their follow up dates regarding resolution(s) for unrepairable recall malfunction. …”
2026-07-13 · Electrical System“my 2024 kia k5's infotainment screen went completely pitch black, disabling the backup camera now creating an active safety hazard.…”
2026-07-08 · Unknown Or Other“i am contacting kia america consumer affairs to formally request a goodwill warranty exception for the total failure of the factory infotainment and radio system in my 2024 kia k5 lxs. the unit has completely lost bluetooth and apple carplay functionality. a certified technician has diagnosed the issue as an internal radio hardware failure requirin…”
2026-06-18 · Unknown Or Other“vehicle was shaking really bad. inner tie rod was completely worn out and rusted around 32,000-37,000 miles. 04/23/2026 ricart automotive group, car purchased [xxx]. issues since purchasing vehicle 1. awd electronic motor failed 02/28/2024 2,715 miles. 2. chrome side and rear pieces coming off 05/12/2026 22,019 miles. 3. fuel tank ecm recall 08/05…”
2026-05-15 · Structure:body“chrome pillars came off on highway. the recall was sent in mail but upon visitation to kia for a different recall, i mentioned pillars and they did not have part to repair and there was a wait for part on their end is what they said. car was literally built with many defects i don't know how it passed inspection.…”
2026-05-15 · Fuel/Propulsion System“the fuel tank expanded, the car was spitting out gas from where you are supposed to insert gas nozzle. my fuel tank expanded so bad from pressure my vehicle sensors malfunctioned my car did not tell me something was wrong, i heard a pop and my car was telling me i had no gas when i did. the insert area for gas to be pumped was swollen and couldn't …”
2026-04-21 · Service Brakes“i am reporting a documented and unresolved brake system safety issue on my 2024 kia k5 involving repeated premature brake pad wear and rotor damage. the vehicle has required three full brake pad and rotor replacements by approximately 40,000 miles, with each set lasting less than 15,000 miles. service records consistently document uneven wear on th…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.