2024 Kia Soul problems, complaints & recalls
Most-reported problem areas: Electrical System (7) · Service Brakes (2) · Exterior Lighting (2)
🧭 Reliability snapshot
Compared against other Kia Soul model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (29)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-08-19 · TSB_ELE426 · Service Bulletin/Repair Instructions
technical service bulletin: avn gen 5.0 wide software update - this bulletin provides information on the audio video navigation (avn) system software update for certain vehicles equipped with avn5w and navigation system listed in the table below. affected vehicles may overestimate travel times durin
Electrical System 2026-07-29 · TSB_ELE425 · Service Bulletin/Repair Instructions
technical service bulletin: front view camera replacement (ca2605) - this bulletin provides information to replace the front view camera on certain 2023-2024my soul (sk3) vehicles produced from march 15, 2022, through march 23, 2024. the affected vehicles may exhibit various warning lights illuminat
Structure:body 2026-06-04 · TSB_BOD336 · Service Bulletin/Repair Instructions
technical service bulletin: key and cylinder set replacement - this bulletin provides information to replace the driver’s door lock and trunk lid key cylinders on some 2019-2024my kia vehicles listed below. on affected vehicles, the stored key code may not correspond to the mechanical key profile, w
Electrical System 2026-05-28 · TSB_ELE422 · Service Bulletin/Repair Instructions
technical service bulletin: infotainment system software update using update.kia.com - this bulletin provides information and service procedures for updating the infotainment systems on applicable kia vehicles using the kia navigation updater available at update.kia.com. the software update may impr
Back Over Prevention: Warnings 2025-12-09 · PS797 · Other
pitstop: technical operations: external damage to ultrasonic sensor: this pitstop provides information related to parking distance warning (pdw) alerts and repairs involving ultrasonic sensors. the pdw system alerts the driver while parking, by calculating distance based on the difference in signal
Electrical System 2025-11-04 · TSB_ELE402 · Service Bulletin/Repair Instructions
technical service bulletin: power window main switch replacement (ca2510) - this bulletin provides information regarding an intermittent operation of the main power window switch on the driver’s door on 2022–2024my soul (sk3) vehicles produced from may 1, 2022 through july 19, 2024. the switch on th
Showing the 6 most recent of 29 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-27 · Steering“my 2024 kia soul has experienced three serious steering failures while driving since june 2026. the steering system suddenly malfunctioned, causing the steering wheel to become completely locked and leaving me unable to control the vehicle, putting my safety and the safety of other drivers and pedestrians at serious risk. during the last two incide…”
2026-10-01 · Unknown Or Other“the engine goes from rest to automatic shut down when you accelerate if the auto rest for the engine at pause is enabled. completely shutting downs the car when it’s supposed to be accelerating …”
2026-08-15 · Unknown Or Other“the check engine light on my 2024 kia soul came on. i took the car to the dealer and had them check it. they said said that there were multiple problems with the transmission. they recommended that i have the transmission replaced. i had them replace the transmission for over 4,100 dollars. i bought the car brand new from kia. i drive for lyf…”
2026-07-14 · Electrical System“the car will not lock via the key fob or automatic door locks. when you turn off the ignition and open the drivers door it chimes and you can not lock the doors. it’s in park, and i turn the steering wheel. i’ve unplugged the negative battery, and had the fuses checked. …”
2026-07-09 · Service Brakes“had to make a panic stop in rain on interstate due to vehicle in front of me using emergency turn around (vehicle was not authorized to use). brake pedal went down furthur than normal amd abs did not activate. barely missed having an accident. exiting 12 miles later brake pedal went to floor. stopped (had to pump pedal repeatedly to stop as iy was…”
2026-07-05 · Unknown Or Other“the trunk/ back hatch and it will not open i have tried to use the key fob and nothing it just failed randomly. i went to open it and nothing happens. i have tried locking and unlocking and nothing. this is extremely dangerous because one if i need access to my spare i can't get to it. also if there was a crash and someone had to pull me or my chil…”
2026-04-27 · Lane Departure: Blind Spot Detection“intermittent failure of multiple safety‑critical advanced driver assistance systems (adas) while driving. forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.…”
2026-04-23 · Forward Collision Avoidance: Warnings“this 2024 kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning i cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and i do not believe the car is safe to driv…”
2026-03-13 · Exterior Lighting · 5,000 mi“the contact owns a 2024 kia soul. the contact stated that while driving at night, the low beam headlights were very dim. the headlight control was set to automatic, but the dimness of the headlights was the same as when switched to manual control. the failure was not as noticeable while using the high beam headlights. the contact stated that the lo…”
2026-01-21 · Electrical System“my vehicle has less than 8k miles. this weekend my horn stopped working (a definite safety problem) and the signal that i had locked my car doors using my fob failed to work. the lights did flash to signal they were locked (i checked just to be sure!) i need to have the vehicle checked before part(s) can be ordered. that requires 2 trips to the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.