2024 Kia Sportage Phev problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (4) · Electrical System (2) · Power Train (1)
🧭 Reliability snapshot
Compared against other Kia Sportage Phev model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Trailer Hitches 2025-12-17 · campaign 25V874000 · 5,046 vehicles
Defect: Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Fix: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Service bulletins (34)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2026-09-25 · WTY047_TSB · Service Bulletin/Repair Instructions
technical service bulletin: warranty extension campaign: rear shock absorber inspection & replacement (wty047) - this bulletin provides information associated with the ‘warranty extension program’ (wty047) to inspect, and if necessary, replace one or both left and right rear shock absorber assemblie
Suspension 2026-09-11 · WTY047_REIMB · Warranty Program/Extension
warranty extension campaign: reimbursement form (wty047) - this document is a reimbursement request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
Suspension 2026-09-11 · WTY047_OWNR · Warranty Program/Extension
warranty extension campaign: owner notification (wty047) - this document is the owner notification advising that kia is extending the new vehicle limited warranty coverage to owners for certain repairs related to oil leakage from the rear shock absorbers on the following vehicles that were originall
Suspension 2026-09-10 · WTY047_REIMB · Warranty Program/Extension
warranty extension campaign: reimbursement form (wty047) - this document is a reimbursement request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extension campaign program launch.
Suspension 2026-09-09 · WTY047_QA · Warranty Program/Extension
warranty extension campaign: question and answer (wty047) – this document is the question and answer guide containing the most frequently asked questions regarding warranty extension campaign wty047.
Suspension 2026-09-09 · WTY047_DPSM · Warranty Program/Extension
warranty extension campaign: dealer parts and service manager memo (wty047) - this document is the announcement to dealer parts and service managers advising that kia is extending the new vehicle limited warranty coverage to owners for certain repairs related to oil leakage from the rear shock absor
Showing the 6 most recent of 34 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-06-27 · Unknown Or Other“the 2024 kia sportage phev has a significant design defect resulting in a personal safety and situational security hazard. i am unable to disable the door unlock chime which makes it impossible for me to enter my car without directly advertising my presence and making me feel unsafe and vulnerable at night and in unfamiliar settings. …”
2026-01-02 · Power Train · 💥 crash“while attempting to park the vehicle in an angled parking spot i was pressing the brake and slowing to a stop. prior to stopping with my foot still on the brake the engine revved and the vehicle surged forward hitting the car in front of me. the emergency braking did not seem to activate nor di my foot on the brake slow the car. the car has been in…”
2025-09-26 · Unknown Or Other“sunroof unexpectedly shattered at highway speed with no vehicles or obstructions present.…”
2025-09-09 · Vehicle Speed Control“the dash on my sportage will go black while driving, and then the system reboots showing "system check" the cruise control also goes out when this happens. this happens about once a month. dealer has checked it more than 3 times and has found no issues except the first time i brought it in. …”
2025-08-06 · Electrical System“while driving my 2024 kia sportage phev x-line awd the instrument panel went black for 3-5 seconds and appeared to be "re-booting/resetting". the first time this occurred was approximately march 2025 (odometer reading approximately 6000 miles) and the issue has re-occurred numerous times (30+) since then (current odometer reading is 12,410). there …”
2025-03-17 · Unknown Or Other“my sunroof shattered without anything hitting it. …”
2024-12-15 · Engine“we had ~2100 miles on our vehicle. we had been driving on the highway for an hour when engine temperature warning light came on. we pulled over and turned off the car. we waited 30 minutes then opened the hood to inspect the coolant level. the coolant level was at "min." we looked under the car to see if any coolant was leaking and no coolant was v…”
2024-12-09 · Vehicle Speed Control“i bought the car in july 2024. after approximately 2 months after taking possession i took the car on a trip. while driving on the highway i engaged the cruise control. the vehicle immediately set to 110mph. i immediately turned it off and didn't drive that fast. i tried to reengage the cruise control multiple times and the speed still went to 110m…”
2024-11-21 · Electrical System“the digital instrument cluster panel goes blank intermittently and without warning while i am driving.within moments, the instrument panel reads: "system reset". the information then reappears on the panel, displaying important information (speedometer, fuel gauge, etc.). my speed, however has been significantly reduced. i was driving on the high…”
2024-10-15 · Vehicle Speed Control · 💥 crash“on oct. 11, 2024, i was pulling into a parking spot when my vehicle suddenly accelerated. my foot was not on the accelerator. i braked but not in time to stop the car before it hit the side of a building. i was not injured, but do not want to use drive the vehicle until i understand what happened and whether this sudden unintended acceleration defe…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.