2024 Mazda Cx-90 problems, complaints & recalls
Most-reported problem areas: Steering (184) · Power Train (20) · Engine (19)
🧭 Reliability snapshot
Compared against other Mazda Cx-90 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
22 NHTSA complaints that reported an odometer reading.
Safety recalls (11)
Electrical System:instrument Panel:fuel Gauge:fuel Level Float/Sensor/Sending Unit 2025-09-02 · campaign 25V568000 · 104,854 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Risk: An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Fix: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defec
Structure:interior Panels:dashboard 2024-10-31 · campaign 24V814000 · 80,915 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Risk: An ESU that does not function properly, increases the risk of a crash.
Fix: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Engine And Engine Cooling:engine:engine Control Module (Ecu/Ecm) 2024-10-31 · campaign 24V815000 · 31,488 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Risk: Loss of drive power increases the risk of a crash.
Fix: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Electrical System:propulsion System:traction Battery:management System/Energy Control Module (Bms/Becm):software 2024-10-31 · campaign 24V816000 · 38,926 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Risk: An engine that fails to restart increases the risk of a crash.
Fix: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Electrical System:propulsion System:inverter 2024-10-31 · campaign 24V817000 · 14,902 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Risk: Loss of drive power increases the risk of a crash.
Fix: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Forward Collision Avoidance: Automatic Emergency Braking 2024-05-16 · campaign 24V349000 · 9,914 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
Risk: Unexpected braking increases the risk of a crash.
Fix: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
Steering 2024-01-18 · campaign 24V022000 · 43,454 vehicles
Defect: Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
Risk: Loss of power steering assist while driving increases the risk of a crash.
Fix: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
Forward Collision Avoidance: Sensing System: Camera 2023-10-26 · campaign 23V718000 · 11,903 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Fix: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Power Train:automatic Transmission:control Module:software 2023-10-26 · campaign 23V719000 · 4,252 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Fix: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
Back Over Prevention:warnings:external/Pedestrian Alert 2023-08-04 · campaign 23V553000 · 17,600 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk: Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
Fix: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Suspension:critical Fasteners 2023-06-15 · campaign 23V429000 · 18 vehicles
Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Fix: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
Service bulletins (521)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-09-30 · PF-26-04 · Other
subject: ordering requirement for at components for h3t (inline 6) use this guide before ordering or replacing an at component on applicable h3t vehicles. quick checklist before ordering • confirm the vehicle is a cx-90 (kk) or cx-70 (kj) with h3t and is within the applicable market coverage. • in
Service Brakes 2026-09-24 · CSP14_CSP15 Dlr FAQs b · Warranty Program/Extension
csp14 – 2024-2026 cx-90 subject: mazda rear brake pad customer service program limited warranty extension – (csp14 – cx-90 models) - phase 1 mailing – may 2026 in late april we announced two customer service programs (csp14 & csp15) where certain vehicles are covered under these two limited warranty
Service Brakes 2026-09-24 · CSP14 Repair d · Warranty Program/Extension
csp14 – 2024-2026 cx-90 subject: mazda rear brake pad customer service program limited warranty extension – (csp14 – cx-90 models) - phase 1 mailing – may 2026 in late april we announced two customer service programs (csp14 & csp15) where certain vehicles are covered under these two limited warranty
Service Brakes 2026-09-24 · CSP14 Parts_Warr e · Warranty Program/Extension
csp14 – 2024-2026 cx-90 subject: mazda rear brake pad customer service program limited warranty extension – (csp14 – cx-90 models) - phase 1 mailing – may 2026 in late april we announced two customer service programs (csp14 & csp15) where certain vehicles are covered under these two limited warranty
Service Brakes 2026-09-24 · CSP14 Owner Ltr g · Warranty Program/Extension
csp14 – 2024-2026 cx-90 subject: mazda rear brake pad customer service program limited warranty extension – (csp14 – cx-90 models) - phase 1 mailing – may 2026 in late april we announced two customer service programs (csp14 & csp15) where certain vehicles are covered under these two limited warranty
Service Brakes 2026-09-24 · CSP14 Owner Ltr f · Warranty Program/Extension
csp14 – 2024-2026 cx-90 subject: mazda rear brake pad customer service program limited warranty extension – (csp14 – cx-90 models) - phase 1 mailing – may 2026 in late april we announced two customer service programs (csp14 & csp15) where certain vehicles are covered under these two limited warranty
Showing the 6 most recent of 521 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-29 · Structure:body“rear door handles stick in the open position intermittently. seems to happen more when weather is wet. dealer fixed this problem once after a tsb was issued, but it is happening again. dealer has not been able to replicate in person again and originally would not open case based on video of it happening. upon contacting the manufacturer, the dealer…”
2026-10-28 · Steering“when driving the vehicle both at highway speed and city speed (but more noticeable at highway speed) after turning the wheel to turn the car, when trying to return to straight the steering wheel "sticks" and i have to force it to return to center. this problem has been going on for several months so i took it to the mazda dealership where i purcha…”
2026-10-28 · Steering“steering binds during turns on highway and steering wheel is hard to return to straight.…”
2026-10-26 · Steering“our 2024 mazda cx 90 is experiencing the well known “sticky steering wheel” problem that reveals itself as a post-recall fix failure. …”
2026-10-23 · Steering“steering malfunction was recalled in january 2024. although it was reported as fixed, the sticky steering has returned. dealership stated that vehicle requires a new motor that powers steering. steering has continued to become more difficult to turn and we are concerned about driving the car.…”
2026-10-23 · Steering“my 2024 mazda cx-90 phev received the steering gear remedy for recall 24v022 (mazda 6524a), at about 10,000 miles. around three weeks ago, the same condition the recall was meant to fix came back. while driving, the steering suddenly and without warning becomes heavy and hard to turn, requiring much more effort to steer. this now occurs basically …”
2026-10-21 · Steering“the electric power steering rack and pinnion is sticking while turning and will not return properly without help.…”
2026-10-21 · Steering“i have taken the care more than once to the dealership to fix a sticky steering wheel but it keeps happening. …”
2026-10-19 · Fuel/Propulsion System“while driving through a busy intersection with my family inside the vehicle, my 2024 mazda cx-90 suddenly experienced a complete loss of propulsion. pressing the accelerator pedal produced no response, leaving the vehicle unable to accelerate or maintain speed. the vehicle displayed warning messages stating “engine malfunction” and “stop safely an…”
2026-10-14 · Steering“i am reporting a potentially dangerous steering defect in my mazda cx-90. the steering problem initially developed approximately two months ago at around 8,500 miles and has progressively worsened. the vehicle currently has 9,443 miles, and the steering now catches or binds during nearly every low-speed turn. specifically, when making turns at ap…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.