2024 Mercedes-Benz Eqb 350 4matic problems, complaints & recalls
🧠Reliability snapshot
Compared against other Mercedes-Benz Eqb 350 4matic model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Electrical System:propulsion System:traction Battery 2026-02-06 · campaign 26V073000 · 11,895 vehicles ⚠PARK OUTSIDE
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Also, owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the remedy has been completed. Dealers will replace the high voltage battery, free of charge. Interim letters, notifying owners of the safety risk, were mailed March 13, 2026. Additional letters will be sent once the final remedy is available. This recall replaces recalls 25V050 and 25V894. Vehicles prev
Electrical System:propulsion System:traction Battery 2025-02-07 · campaign 25V050000 · 12,236 vehicles ⚠PARK OUTSIDE
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-3
Service bulletins (144)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Electrical System 2026-09-15 · LI82.60-P-080383 · Service Bulletin/Repair Instructions
complaint radio station cover art does not refresh when switching stations. the ui continues to show the old station’s artwork instead of updating to the new one. cause when a new station change request is triggered, a temporary glitch is causing the head unit application to fail to overwrite the pr
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Steering 2026-08-28 · LI46.35-P-067339 · Service Bulletin/Repair Instructions
complaint during part of the steering movement, it feels heavier or more difficult to steer in the same spot every time. or rattling, humming, dry sliding/gravel noise from the electric steering system when steering (see attachment). complaint does not impact the ability to safely steer or control
Structure:body 2026-08-24 · LI72.20-P-075746 · Service Bulletin/Repair Instructions
complaint tailgate opens unintentionally. cause accidental or unnoticed activation of the button to open the tailgate on the vehicle key. example: when stored in trouser pocket, handbag etc. remedy as of the 6th generation, the vehicle key can be recoded so that the tailgate no longer opens as a res
Showing the 6 most recent of 144 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.