2024 Mercedes-Benz Esprinter problems, complaints & recalls
Most-reported problem areas: Structure (1) · Power Train (1)
Safety recalls (2)
Power Train:axle Assembly 2025-02-14 · campaign 25V090000 · 689 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. The welds on the helical gear within the rear axle drivetrain may fail, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash. In addition, drivetrain failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.
Fix: Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI.
Electronic Stability Control (Esc):control Module:software 2024-05-06 · campaign 24V316000 · 184 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Risk: Extended stopping distance can increase the risk of a crash.
Fix: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-08-11 · LI54_10-N-080879_1_en · Service Bulletin/Repair Instructions
ac and dc charging inoperative with no failure codes in the relevant control units complaint ac and dc charging are not possible. the white led on the charging inlet completely goes off after plugging in the charging cable. cause control pilot (cp) circuit in dcb (n24/6: charger (dc)) might be not f
Power Train 2026-07-16 · 2026070002 · Service Campaign
on certain mercedes-benz esprinter vehicles, the drivetrain control unit software may not correspond to the current series production configuration. therefore, it is possible that the energy saving function may not work correctly. an authorized mercedes-benz esprinter dealer will update the drivetra
Electrical System 2026-06-02 · 2026050008 · Service Campaign
on certain mercedes-benz esprinter vehicles, the software for the dc box control unit does not correspond to the current series production configuration.
Unknown Or Other 2026-05-18 · 2026050005 · Service Campaign
update reverse camera software on certain mercedes-benz esprinter vehicles, the control unit software for the reversing camera does not meet the current series production configuration. it is possible that after close-range or emergency braking the customer may no longer be able to move the vehicle
Electrical System 2026-03-03 · LI47-70-N-080294 · Service Bulletin/Repair Instructions
esprinter model series 907: intermittent no-start condition complaint intermittent no-start condition; partial restart without "ready" status in display. concern may be rectified after bus idle and/or circuit 30 deep reset. cause as a result of inaccuracies in battery management system measurements
Electrical System 2025-11-12 · LI47.70-N-079913 · Service Bulletin/Repair Instructions
vehicle not starting after dc charging complaint vehicle will not start after dc charging warning in the instrument cluster related to high-voltage on board electrical system the following fault codes related to stuck contactor can be found in the high voltage control units : ptcu - n127 (powertrain
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-05-06 · Power Train“the rear axle drivetrain assembly failed. specifically, a critical structural fastener (bolt) associated with nhtsa recall #25v090 (mbusa #2025020010) completely detached from the rear axle. the vehicle is currently in my possession and the failed component/repair is photographed. the detachment of this structural bolt caused a complete loss of pro…”
2026-04-17 · Structure · 22,000 mi“the contact owns a 2024 mercedes-benz e sprinter. the contact stated that while driving at 10 mph, there was an abnormally loud sound coming from the passenger’s side of the vehicle. several unknown warning lights were illuminated. the contact pulled over to the right side of the road and turned off the vehicle for an hour. the vehicle was then res…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.