2024 Mercedes-Benz Sprinter 1500 problems, complaints & recalls
Safety recalls (2)
Parking Brake 2025-02-28 · campaign 25V135000 · 88 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
Suspension:rear:springs:leaf Spring Assembly:u-Bolt, Leaf Spring To Axle 2024-07-09 · campaign 24V517000 · 1,232 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
Service bulletins (92)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-29 · LI54_71_N_080985_1 · Service Bulletin/Repair Instructions
brakes may lock up when reversing at slow speeds complaint when reversing slowly, the vehicle erroneously triggers an emergency braking event, causing the brakes to lock up. engine may not start following a key cycle. cause the vehicle triggers a maneuvering or emergency braking event while reversin
Unknown Or Other 2026-09-26 · LI47_00-N-069565_6_en · Service Bulletin/Repair Instructions
fuel level unchanged after refueling complaint the customer reports that the fuel gauge shows inaccurate readings or remains unchanged after refueling. cause the fuel level display may be incorrect due to one or both of the following conditions: 1. the fuel supply control unit (fscu) may not recogni
Unknown Or Other 2026-09-19 · LI82_85_N_080972_1 · Service Bulletin/Repair Instructions
unavailability of mb apps complaint a popup is seen on the hu with the message "data connection temporarily not available". cause mb apps is officially sundowned for all vehicles with ntg5 head unit variant. remedy no support available for ntg5 head unit variants for mb app related topics.
Engine 2026-09-02 · LI20_10-N-080868_2_en · Service Bulletin/Repair Instructions
coolant warning light (mil) lights up on the display complaint the coolant warning lamp may be displayed in the instrument cluster. the malfunction indicator lamp (mil) may also be illuminated. cause moisture or corrosion may be present in the connector of the low‑temperature circuit switchover valv
Power Train 2026-08-26 · LI28_00-N-079097_1_en · Service Bulletin/Repair Instructions
complaint while driving through muddy / sandy/ off road terrain "4matic currently unavailable" message on the dash cause this vehicle is not equipped with a fixed force distribution awd, rather force is only applied to the front axle according to esp calculations. as per gf28.00‑d‑ 9900a: "vehicles
Power Train 2026-08-06 · LI20_10-N-080868_1_en · Service Bulletin/Repair Instructions
complaint the coolant warning lamp may be displayed in the instrument cluster. the malfunction indicator lamp (mil) may also be illuminated. cause moisture or corrosion may be present in the connector of the low‑temperature circuit switchover valve (y97/6) or coolant pump 1 (m75/11). remedy inspect
Showing the 6 most recent of 92 bulletins. Search all of them free at nhtsa.gov.
What owners report
2024-12-10 · Unknown Or Other · 💥 crash“vehicle was sitting in park running, after 2 minutes i heard a pop and it popped out of park into drive and sped off running into a wall.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.