2024 Motiv E-450 Bev Chassis problems, complaints & recalls
Safety recalls (2)
Electrical System:propulsion System:charging:module:software 2024-07-22 · campaign 24V546000 · 200 vehicles
Defect: Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
Risk: The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
Fix: Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Electrical System:propulsion System:traction Motor:controller 2024-07-22 · campaign 24V547000 · 78 vehicles
Defect: Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The Controller Area Network (CAN) signal wires could contact the frame rail and become damaged, causing a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Fix: Motiv field support technicians will inspect and repair any loose wiring, and replace damaged CAN wiring as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel/Propulsion System 2025-10-01 · TSB-2025-0004 · Over The Air
software release 3.4.0.a is an over-the-air (ota) quality action to improve driver experience, vehicle performance, and vehicle diagnostics. summary of changes • digital display firmware upgrade. • improve digital display menu navigation. • driver feedback for pending gear selection. • improved cool
Electrical System 2024-09-25 · PCM Software Amend 24V546 · Service Bulletin/Repair Instructions
motiv power systems, inc. has determined that on certain vehicles converted to a motiv gen 5 epic (e-450, f-59, f-53 models) powertrain, the vehicle control software could misclassify a loss of isolation between the chassis and high voltage system during operation. this in turn could result in a los
Electrical System 2024-09-25 · DCFC Loopback Wire 24V547 · Service Bulletin/Repair Instructions
motiv power systems, inc. (motiv) has determined that on certain vehicles converted to a motiv gen 5 epic e-450 powertrain, a controller area network (“can”) signal wire could potentially chafe against the vehicle’s frame rail and short to ground – resulting in a loss of can signals. this in turn co
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.