2024 Smeal Aerial problems, complaints & recalls
Safety recalls (1)
Equipment:mechanical:boom/Crane/Ladder:motor/Hydraulic Pump 2025-10-30 · campaign 25V742000 · 29 vehicles
Defect: Smeal Holding, LLC (Smeal) is recalling certain 2024-2025 Rear Mount Platform, Mid Mount Platform Aerial, and 2024, 2026 125' Aerial emergency response vehicles. A defective crimp may cause the high-pressure hydraulic hose to separate and leak hydraulic fluid.
Risk: A fluid leak may cause a loss of hydraulic functions, increasing the risk of injury. Additionally, a hydraulic fluid leak in the presence of an ignition source, such as hot engine or exhaust components, increases the risk of a fire.
Fix: Dealers will inspect and replace the high-pressure hydraulic hose assembly as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact Smeal's customer service at 1-800-867-6478. Smeal's number for this recall is 25011.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:door 2023-08-30 · TSB23-110-001 · Service Bulletin/Repair Instructions
this service bulletin is about damage to latch frame from striker contact and provides instructions on how to replace the door latches and striker.
Electrical System 2023-08-16 · TSB23-560-003 · Service Bulletin/Repair Instructions
this service bulletin is about certain ametek gauge smart dual pressure transducer modules may have inadvertently received a 120 ? j1939 termination resistor in the printed circuit board assembly. this condition may present itself as a j1939 communication error, which may illuminate a check engine l
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.