2024 Subaru Solterra problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (3) · Lane Departure: Warning (2) · Visibility/Wiper (1)
🧭 Reliability snapshot
Compared against other Subaru Solterra model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (2)
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Visibility:defroster/Defogger/Hvac System 2025-09-04 · campaign 25V577000 · 94,320 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.
Risk: An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
Fix: Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB07 and 25TA07. Lexus' numbers for this recall are 25LB04 and 25LA04. Subaru's number for this recall is WRD-25.
Service bulletins (126)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-05 · SubaruNet Announcement (M · Other
this announcement provides information on a new software update for the midtronics dss and dca machines.
Unknown Or Other 2026-09-18 · 13-109-26 · Service Bulletin/Repair Instructions
this bulletin provides paint code information for 2027 model year vehicles.
Exterior Lighting 2026-09-18 · 07-243-26 · Service Bulletin/Repair Instructions
this bulletin was developed to help prevent water intrusion at the rear tail light connector.
Unknown Or Other 2026-09-15 · SubaruNet Announcement (C · Other
this announcement provides an update to all 2027 model year subaru warranty coverages for wear items and adjustments.
Unknown Or Other 2026-09-14 · 15-333-25R · Service Bulletin/Repair Instructions
this bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. this is an revised version of the original bulletin.
Electrical System 2026-09-14 · 15-304-22R · Service Bulletin/Repair Instructions
this bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns. this is an revised version of the original bulletin.
Showing the 6 most recent of 126 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-07-20 · Forward Collision Avoidance: Automatic Emergency Braking · 💥 crash“subaru solterra car's automated breaking system did not work. we also suspect the changing from reverse to drive did not work as well. my wife while taking reverse and then tried to drive forward, but the drive forward did not work and when the car was accelerated it reversed and hit a tree. rear automated breaking did not work causing damage to th…”
2026-01-12 · Visibility“the contact owns a 2024 subaru solterra. the contact received notifications of nhtsa campaign numbers: 25v577000 (visibility) and 25v744000 (back over prevention). the vehicle was taken to the dealer for the recall repairs. however, the contact was informed that the parts to do the recall repairs were not yet available. the vehicle remained at the …”
2025-12-16 · Vehicle Speed Control“on december 15, 2025, driving on a highway in low temperatures, my 2024 subaru solterra (vin: [xxx] ) experienced a progressive loss of power. at 9:20 a.m., i departed nyc for amenia, ny (91 miles). the range showed ~130 miles (no ac). for the first ~70 miles, the range indicator consistently remained higher than miles-to-destination, confirming s…”
2025-10-15 · Visibility/Wiper“the air conditioning has stopped working and after 30 days has not been repaired. visibility issues during cold conditions …”
2025-09-09 · Vehicle Speed Control“this car has been having issues with the facial recognition. it consistently cannot see my face when i am looking forward, and always manages to give me an alert when looking in my mirrors or doing a lane change. i am concerned that due to the a out of highway driving i do, that the car will stop on the interstate, causing a major accident …”
2025-09-09 · Lane Departure: Warning“lane departure feature is overly sensitive, often adjusts the car when not needed and has made car swerve inadvertently …”
2025-08-11 · Unknown Or Other“i am writing to file a formal safety complaint regarding my 2024 subaru solterra. on 09 aug 2025, while driving, my vehicle displayed “ev system malfunction” and “drive start control malfunction” alerts simultaneously. although the vehicle was still drivable, this combination of warnings is alarming, as it suggests a possible high-voltage system f…”
2025-07-07 · Forward Collision Avoidance: Warnings“2 items: 1st is the facial recognition camera, which causes the vehicle to stop if it can't see the driver. the recognition camera has often indicated an inability to see my face or my wife's face when she has been driving. on june 30th when returning home from work i had the driver's window open with bright sunlight, which fell fully on the camera…”
2025-04-16 · Vehicle Speed Control · 💥 crash“car inadvertently accelerated when parking. results $17,000 damages and stage two whiplash. dealer inspected black box and claimed accelerator was inadvertently pushed full throttle, which is impossible as my wife isn't tall enough to push full throttle. suburu will not share the results of the test so assume a coverup at this point as my wife sw…”
2025-03-13 · Electrical System“i have had the car since december of 2024, the car was a new lease. the battery has failed twice - once in january, and again last week. this has left me stranded twice, the battery failure occurs with no warning, it is running one hour, and the next it is dead. when i took it to the dealership, they said they replaced the battery, the new battery …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.