2024 Toyota Grand Highlander Hybrid problems, complaints & recalls
Most-reported problem areas: Air Bags (3) · Power Train (2) · Vehicle Speed Control (1)
Safety recalls (3)
Back Over Prevention:display Function 2025-10-30 · campaign 25V744000 · 1,024,407 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
Equipment:other:labels 2024-07-23 · campaign 24V548000 · 33,848 vehicles
Defect: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added
Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
Air Bags:side/Window:curtain 2024-06-20 · campaign 24V461000 · 145,254 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Risk: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
Fix: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
Service bulletins (99)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-04-17 · T-SB-0082-24 Rev2 · Service Bulletin/Repair Instructions
obsolete notice april 17, 2026: this bulletin is now obsolete. please see t-sb-0028-26
Power Train 2026-04-16 · T-SB-0028-26 · Service Bulletin/Repair Instructions
some 2024 grand highlander and grand highlander hybrid vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. this condition may occur without a grease leak present on the front drive shaft assemblies. an updated front dri
Engine 2026-02-27 · T-SB-0104-21 Rev2 · Service Bulletin/Repair Instructions
obsolete notice february 27, 2026: this bulletin is no longer applicable and is now obsolete.
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Engine 2025-08-19 · T-SB-0060-25 · Service Bulletin/Repair Instructions
some customers of 2024 – 2025 model year grand highlander hybrid vehicles may experience one or more of the following complaints when the low fuel level warning light illuminates: •the total amount of fuel dispensed during refueling is less than the customer expects when •the fuel nozzle automatical
Structure:body 2025-07-15 · T-SB-0111-24 Rev1 · Service Bulletin/Repair Instructions
some 2024 – 2025 model year grand highlander and grand highlander hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the rear-center section of the hood. this phenomenon is most notable on darker color vehicles. however, this condition may be noticed on the subject vehicles r
Showing the 6 most recent of 99 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-06-18 · Power Train · 5,000 mi“the contact owns a 2024 toyota grand highlander hybrid. the contact stated while accelerating from a complete stop, the vehicle failed to respond within 2-3 seconds and was nearly t-boned by another vehicle. the contact stated that the failure had been recurring intermittently while accelerating from a complete stop. there was no warning light ill…”
2024-12-17 · Air Bags“the contact owns a 2024 toyota grand highlander hybrid. the contact received notification of nhtsa campaign number: 24v461000 (air bags); however, the part to do the recall repair was not yet available. the local dealer was contacted. the dealer ordered the parts, but the vehicle was not diagnosed or repaired. the contact stated that the manufactur…”
2024-10-09 · Air Bags“the contact owns a 2024 toyota grand highlander hybrid. the contact received notification of nhtsa campaign number: 24v461000 (air bags); however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufa…”
2024-09-17 · Air Bags“the contact owns a 2024 toyota grand highlander hybrid. the contact received notification of nhtsa campaign number: 24v461000 (air bags); however, the part to do the recall repair was unavailable. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. th…”
2024-09-05 · Vehicle Speed Control · 8,000 mi“the contact owns a 2024 toyota grand highlander hybrid. the contact stated that while at a complete stop and attempting to accelerate, the vehicle briefly hesitated before responding to the accelerator pedal being depressed. the contact stated that on one occasion, the accelerator pedal was depressed and went to the floorboard. the vehicle returned…”
2024-06-13 · Power Train · 2,000 mi“the contact owns a 2024 toyota grand highlander hybrid. the contact stated that while driving at approximately 35-45 mph, the vehicle experienced a loss of motive power while shifting gear. there were no warning lights illuminated. the contact stated that the failure was related to a software update issue. the vehicle was not repaired or diagnosed …”
2024-04-04 · Fuel System, Gasoline · 300 mi“the contact owns a 2024 toyota grand highlander hybrid. the contact stated the vehicle failed to maintain proper fuel pressure. the contact stated that while refueling the vehicle, the pump would click off before the vehicle was fully refueled. the vehicle was taken to a local dealer but no cause for the failure was found. the manufacturer was not …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.