2025 Audi A6 Sportback E-Tron problems, complaints & recalls
Most-reported problem areas: Electrical System (1)
Safety recalls (2)
Seat Belts:rear/Other:retractor 2025-12-19 · campaign 25V899000 · 27,768 vehicles
Defect: Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Risk: An improperly secured child seat can increase risk of injury during a crash.
Fix: Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
Seat Belts:front:retractor 2025-09-24 · campaign 25V638000 · 1,042 vehicles
Defect: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.
Risk: In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Fix: Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen’s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.
Service bulletins (515)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-30 · TSB_2082223_5 · Service Bulletin/Repair Instructions
this bulletin provides information regarding software update kd2* 03.11.00/c (28.14.01).
Electrical System 2026-09-30 · TSB_2081477_7 · Service Bulletin/Repair Instructions
this bulletin provides an overview of the combined software updates for cluster 3; ppe/ppc.
Electrical System 2026-09-30 · TSB_2080988_4 · Service Bulletin/Repair Instructions
this bulletin provides information when the rear lid only opens/clolses slightly and then stops.
Electrical System 2026-09-30 · TSB_2079976_3 · Service Bulletin/Repair Instructions
this bulletin provides information when there is occasionally audio output for entertainment when the vehicle is started.
Electrical System 2026-09-30 · TSB_2079975_3 · Service Bulletin/Repair Instructions
this bulletin provides informaiton when the sound output pauses automatically after starting the vehicle.
Electrical System 2026-09-30 · TSB_2079974_3 · Service Bulletin/Repair Instructions
this bulleitn provides informaiton when there is a translucent rectangle covering the center display.
Showing the 6 most recent of 515 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-06-09 · Electrical System“the contact owns a 2025 audi a6 sportback e-tron. the contact stated that while his wife was attempting to exit the vehicle through the rear door, the door failed to open as needed. additionally, the contact was unable to unlock or gain access to the vehicle via the phone key and keyless entry features. the contact stated that the failure was inte…”
2026-04-10 · Unknown Or Other“while driving my vehicle, i approached a four‑way stop and began crossing a four‑lane road. the road consisted of two lanes traveling in one direction, a median, and two lanes traveling in the opposite direction. as i proceeded through the intersection and passed the median on my left, the vehicle suddenly lurched and made a noise. the sensation wa…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.