2025 Cadillac Optiq problems, complaints & recalls
Most-reported problem areas: Service Brakes (2) · Wheels (1) · Visibility/Wiper (1)
🧭 Reliability snapshot
Compared against other Cadillac Optiq model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Visibility:power Window Devices And Controls 2026-09-24 · campaign 26V612000 · 29,347 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2025-2027 Cadillac OPTIQ vehicles. When closed using the key fob's express-up function, the front windows may fail to detect an obstruction and reverse direction. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk: A closing window that does not reverse direction as expected can pinch a passenger before retracting, increasing the risk of injury.
Fix: The body control module (BCM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 21, 2026. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N262567230. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 24, 2026.
Equipment:other:owners/Service/Other Manual 2026-02-26 · campaign 26V114000 · 5,861 vehicles
Defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terra
Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26,
Tires:tread/Belt 2025-10-16 · campaign 25V704000 · 22,914 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2025-2026 Cadillac Optic and 2025-2026 Chevrolet Equinox EV vehicles equipped with 21-inch Continental all-season tires. One or more of these tires may experience partial or full tread detachment.
Risk: Tire tread detachment increases the risk of a crash.
Fix: Dealers will inspect all four tires and replace those manufactured during DOT week 4024, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252525030. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
Service bulletins (301)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-24 · PIT6368F · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part.
Unknown Or Other 2026-10-08 · Gateway 2026.3 · Over The Air
this update contains a required software change to help improve the overall software update and diagnostics process. be sure to install this update to be able to receive future software updates. during the update process, your radio may stay on up to 5 minutes after you exit the vehicle. this is
Unknown Or Other 2026-10-07 · PIC6666 · Service Bulletin/Repair Instructions
this pi states an issue may exist with the liftgate spoiler contacting the body creating a noise.
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-28 · PIT6368E · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. engineering is working on a new module.
Showing the 6 most recent of 301 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-23 · Forward Collision Avoidance: Adaptive Cruise Control“operating the vehicle as instructed and used the super cruise feature (gm's hands-free cruise control driving assist) as it should be, by paying complete attention while not having to keep my hands on the steering wheel. as super cruise was activated, as it was for the majority of the roadtrip from [xxx] to [xxx], and once in the [xxx] area of [xxx…”
2026-08-08 · Service Brakes“on or around [xxx], while driving at approximately 40 mph, the automatic emergency braking / auto collision assist system on my 2025 cadillac optiq (vin: [xxx]) activated without warning and brought the vehicle to a sudden stop. there was no obstacle, pedestrian, or hazard present in the roadway ahead of the vehicle at the time of activation. the …”
2026-07-19 · Air Bags · 💥 crash“car was t- boned at intersection on right side. front passenger sustained bruising but did not require hospitalization. side airbag did not deploy. …”
2026-06-18 · Tires:tread/Belt“continental cross contact rx, 245/50 r20, m&s i was driving my 2025 cadillac optiq. i was about 1 mile from my home driving at 35 mph or less when the rear passenger side tire blew out. there was a fist size hole in the track (bottom of tire) . i definitely didn’t run over anything. the car was towed to a cadillac dealer who put on a new tire at …”
2026-06-06 · Wheels“vehicle experienced a sudden tire blowout and loss of control matching recall 25v704000. rear driver side tire ruptured while driving, bounced car to the left , hit car mirror off of a mailbox, then car bounced off to the right of road. when i described this incident to my friend who works at gm quality, he believes this description fits perfectly …”
2026-05-25 · Service Brakes“i am filing this safety complaint regarding my 2025 cadillac optiq with approximately 6,500 miles. on may 25, 2026, during rainy/wet road conditions, the vehicle failed to stop normally on two separate occasions while i was approaching stop signs at low speed. i was driving cautiously and was not speeding due to the rain. during the braking events…”
2026-02-02 · Unknown Or Other“on or about december 2, 2025, i discovered that multiple connected and safety-related systems on my 2025 cadillac optiq had stopped functioning. we believe a gm over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. we brought the car into the dealership on december 16t…”
2025-12-03 · Vehicle Speed Control“on november 24, 2025, i discovered that multiple connected and safety-related systems on my 2025 cadillac optiq had stopped functioning. we believe a gm over-the-air software update was installed the weekend prior, and the dealer has inferred that the update may have caused the failure. we brought the car into the dealership on november 26th. the …”
2025-10-07 · Visibility/Wiper“horrible glare from the dashboard on the windshield. makes it difficult to see when driving during the day. …”
2025-09-25 · Unknown Or Other“my gps, onstar and all other cruise control features have stopped functioning. the telematics module has failed within the onstar system. it is preventative by me from getting from place to place safely due to the gps not tracking correctly. the part has been on back order for over a month for me already. and i have no timeline to get a new one. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.