2025 Diamond Coach Vip problems, complaints & recalls
Safety recalls (2)
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:critical Fasteners 2026-06-26 · campaign 26V406000 · 38 vehicles
Defect: Diamond Coach Corporation (Diamond Coach) is recalling certain 2025-2026 VIP motorcoaches equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Dealers will replace the retractors, free of charge. Owner notification letters are expected to be mailed August 25, 2026. Owners may contact Diamond customer service at 1-800-442-4645.
Equipment Adaptive/Mobility:wheelchair Restraints/Securement:latch/Anchor: 2025-12-12 · campaign 25V861000 · 94 vehicles
Defect: Diamond Coach Corporation (Diamond Coach) is recalling certain 2025 VIP buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Diamond Coach will work with Q'Straint to inspect and replace the retractor as necessary, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact Diamond Coach at 1-800-442-4645.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.