2025 Entegra Launch problems, complaints & recalls
Most-reported problem areas: Seat Belts (1)
Safety recalls (2)
Equipment:electrical:accessory Generator:outlets/Receptacle 2025-05-01 · campaign 25V285000 · 65 vehicles
Defect: Jayco, Inc (Jayco) is recalling certain 2025 Entegra Launch and Jayco Terrain motorhomes. An incorrect standard outlet was installed in the kitchen instead of a GFCI protected outlet.
Risk: A lack of proper circuit protection increases the risk of electric shock and injury.
Fix: Dealers will replace the Non-GFCI breaker with a GFCI breaker at the load center for the proper circuit protection at the kitchen outlet, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903629.
Fuel System, Diesel:storage:tank Assembly 2025-02-07 · campaign 25V072000 · 1,106 vehicles
Defect: Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-05-08 · SRP 25-006 · Service Bulletin/Repair Instructions
srp (standard repair procedure) instructions on how to replace broken slider tabs on the driver's side front power fresco window.
Electrical System 2024-05-30 · SRP 24-009 · Service Bulletin/Repair Instructions
standard repair procedure (srp) instruction on how to properly set up 48v lithium battery system.
What owners report
2026-08-03 · Seat Belts“vehicle is a 2025 entegra launch 19yg class b motorhome (final-stage manufacturer entegra coach/[xxx]; mercedes-benz sprinter chassis vin [xxx]), purchased new [xxx] from general rv west chester, pa. the vehicle spent approximately the first nine months of ownership at the selling dealer's service department for warranty repairs, including interior…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.