2025 Kia Carnival Hybrid problems, complaints & recalls
Most-reported problem areas: Vehicle Speed Control (28) · Engine (7) · Power Train (6)
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (27)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-06-19 · PSD_REMINDER2_105 · Other
important reminder: owner notification: carnival power sliding door feature (ka4psd2 flight#105) - this document is the owner notification advising kia's ongoing commitment to providing vehicle owners with a superior ownership experience. we would like to remind vehicle owners about the proper use o
Seats 2026-06-16 · PI2602_TSB · Service Bulletin/Repair Instructions
technical service bulletin: product improvement campaign: 2nd row seat (lh & rh) folding tension spring replacement (pi2602) - this bulletin provides information to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment during the operation on
Seats 2026-06-12 · PI2602_OWNR · Other
product improvement campaign: owner notification (pi2602) - this document is the owner notification advising that kia is conducting a product improvement campaign on certain 2022-2026 my carnival and certain 2025-2026 my carnival hybrid (hev) vehicles, equipped with manual (folding) second-row seats
Seats 2026-06-10 · PI2602_QA · Other
product improvement campaign: question and answer (pi2602) - this document is the question and answer guide containing the most frequently asked questions regarding the product improvement campaign pi2602.
Seats 2026-06-09 · PI2602_DPSM · Other
product improvement campaign: dealer parts and service manager memo (pi2602) - this document is the announcement to the dealer parts and service managers advising that kia is conducting a product improvement campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the m
Seats 2026-06-09 · PI2602_DP · Other
product improvement campaign: dealer principal memo (pi2602) - this document is the announcement to the dealer principals advising that kia is conducting a product improvement campaign to enhance the second-row seatback recliner mechanism to dampen the motion of the manual seatback angle adjustment
Showing the 6 most recent of 27 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-28 · Electrical System:propulsion System:hybrid Management · 16,000 mi“the contact owns 2025 kia carnival hybrid. the contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. the vehicle unexpectedly switched to safe mode and decelerated. in addition, the check the hybrid system and the message to “stop the vehicle” was displayed.…”
2026-10-22 · Vehicle Speed Control“my 2025 kia carnival hybrid was purchased new in january 2025. the problem began almost immediately, with the vehicle first presented to an authorized kia dealer for this condition at only 810 miles. the vehicle repeatedly and unpredictably enters reduced-power or “limp mode,” causing a sudden loss of normal acceleration and limiting it to approxi…”
2026-10-20 · Unknown Or Other“on xxx, at about 4:50 pm, my [xxx] son’s hand was caught in the left (driver-side) power sliding door of our 2025 kia carnival hybrid (vin [xxx]; approximately 30,000 miles). the power sliding door was enabled and the door-close function was activated using the interior button. the door did not stop or automatically reverse. it closed completely an…”
2026-10-14 · Vehicle Speed Control“in may 2026, after driving through a heavy rainstorm on the highway, the car suddenly cut off cruise control and showed multiple warning lights (for most, if not all assistance systems) and an error message that was some version of "check hybrid system." when searching the code it seemed to be related to an electrical short in the hybrid system. i …”
2026-10-07 · Latches/Locks/Linkages:doors:latch · 18,529 mi“the contact owns a 2025 kia carnival. the contact stated that her child screamed when the rear passenger’s side sliding door failed to detect the child's hand and closed on the child’s hand on four separate occasions. the contact pressed the rear sliding door button to release the door from the child's hand. the failure resulted in a door indentati…”
2026-10-05 · Vehicle Speed Control“within 5 minutes of driving, the car stopped accelerating. check hybrid system alert appeared one minute later. car stalled out within approximately 1-2 minutes after warning light appeared. no other warning lights were present prior. this is a 2025 new kia carnival hybrid. i was stranded on the side of a 55mph road. the first time the police he…”
2026-10-02 · Vehicle Speed Control“this complaint is a follow up to complaint #xxx. i took the car in to dennis eakin kia in [xxx] to repair what caused the car to go into limp mode after slamming on the brakes. the dealership did a deep scan of the hybrid control and power train control module for historical or iintermittent codes. they could find none because the car apparently do…”
2026-09-30 · Vehicle Speed Control“i had to slam on my brakes and the car went into limp mode, not allowing acceleration above 20 mph. i drove for a while and then pulled into a parking lot and turned off the car and back on again. i was able to achieve normal acceleration after turning the car back on. we felt unsafe having no control over our speed and cars honking and racing aro…”
2026-09-22 · Fuel/Propulsion System“on random occasions, car will display "check hybrid system" and go into limp mode (limiting speed significantly) check engine, oil, and battery lights also illuminate. had car serviced twice by dealership who cannot replicate the error, nor can they find any engine codes stored. however, this incident keeps occurring. planning on having the car ser…”
2026-09-19 · Seat Belts · 💥 crash“the vehicle was rear-ended on the highway. the front driver airbag and seatbelt for the driver and passengers in the middle row, likely malfunctioned, as the driver hit her head on the front visor/headliner and rearview mirror. the rear passenger was thrown into the center console. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.