2025 Mcneilus Metro Pak Rear Loader problems, complaints & recalls
Safety recalls (1)
Exterior Lighting 2025-11-03 · campaign 25V755000 · 70 vehicles
Defect: McNeilus Truck & Manufacturing, Inc. (McNeilus) is recalling certain 2021-2025 Metro Pak vehicles. The side and rear reflex reflectors and rear clearance lights may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Missing reflectors and rear clearance lights can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Fix: McNeilus will install the side reflectors and lights, free of charge. Owner notification letters were mailed December 9, 2025. Owners may contact McNeilus Customer Service at 1-888-686-7278.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2026-02-26 · MISC-IB-084-A · Service Bulletin/Repair Instructions
mcneilus truck and manufacturing requires an inspection and replacement, if needed, to ensure the bob tail® huck® bolts are fully swaged with correct thread exposure on the rear pivot cross member body mounts. revision a updates the replacement bolt length to 90mm
Suspension 2026-02-04 · MISC-IB-084 · Service Bulletin/Repair Instructions
mcneilus truck and manufacturing requires an inspection and replacement, if needed, to ensure the bob tail® huck® bolts are fully swaged with correct thread exposure on the rear pivot cross member body mounts.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.