2025 Mercedes-Benz E 350 4matic problems, complaints & recalls
Most-reported problem areas: Suspension (1) · Electrical System (1)
Safety recalls (2)
Electrical System: Instrument Cluster/Panel 2026-05-01 · campaign 26V281000 · 144,049 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Fix: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Power Train:axle Assembly 2024-12-18 · campaign 24V941000 · 17 vehicles ⚠ DO NOT DRIVE
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
Risk: Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120015.
Service bulletins (173)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-09-14 · LI35.31-P-080353 · Service Bulletin/Repair Instructions
complaint whining / humming noises (described as foghorn‑like) from the drivetrain in the rear axle area during cornering. (figure 1) on the above‑mentioned vehicles with a mileage up to 15,000 km (about 9,300 mi), noises can occur from the rear axle differential. cause drivetrain resonance caused b
Electrical System 2026-09-11 · LI54.71-P-079104 · Service Bulletin/Repair Instructions
complaint traffic sign symbol for "traffic sign assist" is blinking in instrument cluster without obvious cause usually with one of the following scenarios: • flashing without a speed limit ("‑ ‑"). • flashing when current vehicle speed is under speed limit. • flashing between us speed limit symbol
Electrical System 2026-09-04 · LI82.60-P-079747 · Service Bulletin/Repair Instructions
complaint the apple music app is no longer available in the head unit apps menu after updating the software of the (a26/17 ‑ mbux multimedia system + instrument cluster (head unit)) to e333.8 / a236 904 19 00. cause head unit software (civic206) remedy note: do not replace any component parts the ne
Showing the 6 most recent of 173 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-08-12 · Electrical System“software issue: all screens go black without warning while driving. no access to speed, car temperature, a real safety issue. it’s like driving blind complete loss of controls. it was 98 degrees in florida and suddenly the heater was blasting heat. my son, a passenger was unable to turn it off. …”
2025-12-17 · Suspension“the steering and suspension system appears to be malfunctioning. the vehicle consistently pulls to the right during normal driving and does not track straight when the steering wheel is held centered. this condition requires constant steering correction and affects vehicle stability and control. my safety and the safety of others are put at risk, …”
2025-10-29 · Unknown Or Other“ subject: electrical system failure and safety hazard – 2025 mercedes-benz e350 dear sirs, i am writing to formally report a serious safety concern and design flaw involving my 2025 mercedes-benz e350, which recently suffered a complete dashboard and display failure. according to the service technician, liquid that entered from the cup-holder a…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.