2025 Mercedes-Benz Glc 350 E 4matic problems, complaints & recalls
Most-reported problem areas: Electrical System (6) · Visibility:sun/Moon Roof Assembly (2) · Vehicle Speed Control (2)
Safety recalls (3)
Electrical System: Instrument Cluster/Panel 2026-05-01 · campaign 26V281000 · 144,049 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Fix: Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 8, 2026.
Steering:critical Fasteners 2025-08-20 · campaign 25V533000 · 3,749 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Risk: A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Fix: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Structure:body:roof And Pillars 2025-06-06 · campaign 25V379000 · 92,851 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Im
Risk: In the event of a crash, insufficient impact protection can increase the risk of injury.
Fix: Dealers will modify the roof lining and C-pillar trim, free of charge. Owner notification letters were mailed July 9, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Service bulletins (184)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-09-29 · LI47.70-P-079912 · Service Bulletin/Repair Instructions
complaint vehicle will not start after dc charging warning in the instrument cluster related to high‑voltage on board electrical system the following fault codes related to stuck contactor can be found in the high voltage control units : ptcu ‑ n127 (powertrain control unit) • p154900 ‑ there is a w
Steering 2026-09-26 · LI46.10-P-080896 · Service Bulletin/Repair Instructions
complaint slight creaking noises when steering. cause noises may come from one or more sleeves of the horn contact plate. remedy remove the horn contact plate and check the sleeves for noise; see attached video. if necessary, apply lubricant to the sleeves.
Electrical System 2026-09-25 · OTA-Comm. Mod. SW. Update · Over The Air
a software update will be performed that provides enhancements to the robustness and system stability of the communication module. the update is free of charge and runs in the background, which takes about 8 minutes to install. during this time, the vehicle can be driven without any restrictions, an
Visibility/Wiper 2026-09-25 · LI83.90-P-080935 · Service Bulletin/Repair Instructions
complaint cel illuminates and/or ac does not blow cold. cause potentially relevance to hardware and/or software remedy scenario 1: 1. if the ac does not blow cold air, replace compressor (if compressor's index and part number figure 1 match against table 1). a. if the compressor does not fall within
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Electrical System 2026-09-17 · LI54.30-P-080963 · Service Bulletin/Repair Instructions
complaint issue after ota update ic odometer reading blank("_ _ _ _") ic maintanence data unavailable cause ota update e61.0 remedy in the ic control unit log, please check the following information: verify whether dtcs b228229, b228287, and b226656 are present in either a or a+s. verify that status
Showing the 6 most recent of 184 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-29 · Forward Collision Avoidance: Automatic Emergency Braking“on four separate occasions between april 2026 and today the active brake assist systems has engaged for no reason. this has occurred in daylight as well as at night. it has occurred at low speeds (15 mph) and at highway speeds. on two occasions there was a near collision from the car behind me due to the rapid engagement of the brakes. on one oc…”
2026-09-18 · Electrical System“i own a 2025 mercedes-benz glc 350e plug-in hybrid. the vehicle experienced a complete loss of both the digital instrument cluster/display in front of the driver and the center mbux infotainment display. both screens remained completely black even after the vehicle was started and placed in ready mode. the vehicle was still capable of being driven…”
2026-09-02 · Service Brakes“my 2025 mercedes-benz glc 350e displayed a “48v battery malfunction” warning on or about july 1, 2026, while the vehicle was less than one year old. the vehicle was taken to an authorized mercedes-benz dealership and remained there until approximately july 20. mercedes-benz usa became involved, and the dealership ultimately stated that the malfunct…”
2026-08-26 · Forward Collision Avoidance: Warnings“the car went from 20 miles an hour and 35 miles an hour (happened 2 times) to a sudden hault like hitting a wall. the first time i had to restart the car. the second car, i had to return it to drive. a big x came up on the dashboard. i have owned the car 17 months. both issues happened in the last 30 days. nothing beefore. the car has 4415 miles on…”
2026-08-10 · Vehicle Speed Control · 9,000 mi · 💥 crash“the contact owns a 2025 mercedes-benz glc 350e 4matic. the contact stated that while driving 10 mph and attempting to park the vehicle, the vehicle unintendedly accelerated. the brake pedal was depressed, but the vehicle failed to respond. the vehicle was uncontrollable and crashed into a fence. the driver’s side mirror, bumper, and door were damag…”
2026-07-14 · Visibility · 17,500 mi“the contact owns a 2025 mercedes-benz glc350e 4matic. the contact stated that while driving at 68 mph, the sunroof glass shattered unexpectedly. the contact was able to pull over, and the vehicle was towed to the nearest dealer. the dealer had not yet diagnosed the vehicle. the vehicle was not repaired. the manufacturer was not made aware of the fa…”
2026-07-02 · Electrical System · 12,540 mi“the contact owns a 2025 mercedes-benz glc350e 4matic. the contact stated that the vehicle was repaired under nhtsa campaign number: 26v281000 (electrical system); but the recall repair failed to prevent a failure. the contact stated that while starting the vehicle, the instrument panel display was inoperable. the failure was a recurring failure. th…”
2026-07-01 · Suspension“suspension exhibits excessive bounce/instability over road irregularities, unsafe on uneven pavement, affects steering control. car available for inspection. checked by two authorized dealerships, both closed as "operating as designed" without resolving it. also inspected by manufacturer's field service engineer, same result. issue began after a p…”
2026-05-15 · Unknown Or Other“all screens on dash were black and a clicking sound could be heard i side the vehicle. this has happened four times. towed vehicle to mb dealer and they did a software update but it keeps happening anyway. …”
2026-05-04 · Lane Departure: Blind Spot Detection · 10,000 mi“the contact owns a 2025 mercedes-benz glc 350e. the contact stated that while driving approximately 60 mph, the vehicle began decelerating, losing drive power till the vehicle stalled. the contact turned on their hazards and had the vehicle towed to the dealer. the check engine, blind assist, exit warning inoperative, towing not permitted, with sev…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.