2025 New Way Side Loader problems, complaints & recalls
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Complaints
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Recalls
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Service bulletins
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Crashes reported
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Fires reported
0
Deaths
Safety recalls (1)
Fuel System, Other 2025-11-13 · campaign 25V782000 · 38 vehicles
Defect: Scranton Manufacturing Company, Inc. (New Way) is recalling certain 2025 New Way side and front loader trucks. The manual cylinder valves in the CNG fuel system may develop stress corrosion cracks in the bottom plugged port, causing a leak.
Risk: A natural gas leak in the presence of an ignition source increases the risk of a fire.
Fix: Agility will replace the valves, free of charge. Owner notification letters are expected to be mailed March 5, 2026. Owners may contact New Way's customer service at 1-800-831-1858.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.