2025 Polestar Polestar 3 problems, complaints & recalls
Most-reported problem areas: Electrical System (31) · Fuel/Propulsion System (6) · Back Over Prevention: Sensing System: Camera (6)
Safety recalls (6)
Seats:critical Fasteners 2026-01-23 · campaign 26V037000 · 213 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The striker brackets that secure the rear seat backrest may be loose. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Risk: A loose rear seat backrest may fall forward and allow cargo to enter the cabin during a crash, increasing the risk of injury.
Fix: Dealers will inspect and tighten the rear seat backrest striker bracket mounting nuts as necessary, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1079. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning January 30, 2026.
Structure:body:bumpers 2025-08-26 · campaign 25V555000 · 68 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The hood wing front bumper may be missing bolts, allowing the bumper to detach.
Risk: A detached bumper can become a road hazard, increasing the risk of a crash.
Fix: Polestar will inspect the hood wing bumper for missing screws. If any screws are missing, the bumper and screws will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 30, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1064.
Visibility:sun/Moon Roof Assembly 2025-07-14 · campaign 25V420000 · 33 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The panoramic glass sunroof may not be properly secured and can detach.
Risk: A detached glass sunroof can become a road hazard, increasing the risk of a crash.
Fix: Polestar will replace the panoramic glass sunroof, free of charge. Owner notification letters were mailed July 28, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1060.
Electrical System:wiring 2025-07-07 · campaign 25V453000 · 969 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. Water may damage the electrical connectors between the engine bay and front bumper cable harnesses.
Risk: Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, increasing the risk of a crash or injury.
Fix: Polestar will replace the bumper harness and the inline front bumper/engine bay connector on the engine bay harness, free of charge. Owner notification letters were mailed July 31, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1063.
Back Over Prevention:software 2025-05-07 · campaign 25V293000 · 3,664 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain Polestar 3 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 24, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1057.
Electrical System:propulsion System 2024-12-18 · campaign 24V940000 · 6 vehicles
Defect: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).
Risk: A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.
Fix: Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1043.
Service bulletins (126)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-17 · 37923.1.1 · Service Bulletin/Repair Instructions
this is a tj - text only - no attachments - if the customer experiences a "battery system fault" warning message and the vehicle will not start, follow the advice under service. updated software version under service improved software was released with version 3.0.33, perform a total upgrade to brin
Exterior Lighting 2026-09-17 · 37855.1.0 · Service Bulletin/Repair Instructions
this is a tj - text only no attachments - if the customer remarks about moisture in the body mounted rear lamps, that is not disappearing despite regular usage of the car, follow advise under "service". follow the steps in the tj
Electrical System 2026-09-12 · SP1092 · Service Campaign
due to the presence of multiple certificates on the vehicle, the ota (over-the-air) software update cannot be performed successfully. polestar has decided that all cars, concerned by this qb, shall be modified in accordance with this qb, at first workshop visit
Visibility/Wiper 2026-08-12 · SP1013 · Service Campaign
issue with the valve controlling the washer fluid flow between rear camera lens and rear window which may cause the valve to get stuck so that no water is sprayed on the rear window when customer activates rear window washing. polestar has decided that all cars, concerned by this qb, shall be modifi
Unknown Or Other 2026-07-24 · 37894.1.0 · Service Bulletin/Repair Instructions
this is a tj - text only - no attachments - if the software version displayed in the csd is not aligned with the actual software version installed in the vehicle (this may occur after a failed software download), and no total upgrade is available in vida, follow the instructions under "service". not
Structure:body 2026-06-26 · SP1087 · Service Campaign
there is risk of water intrusion into the cavity between the a pillar and the body side outer panel, located behind the right-hand side lower door hinge. this is because of the sealant not being correctly applied to effectively prevent water ingress. qb-s: polestar has decided that all cars, concern
Showing the 6 most recent of 126 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-23 · Seat Belts“i was driving south on the palisades interstate parkway and started to exit at exit 9e when the automatic emergency brake engaged and the seat belt tensioners engaged. there were no vehicles in front of me or very close to me. the stop was jarring. there was no apparent reason for this to happen. …”
2026-06-23 · Unknown Or Other“since taking delivery of the vehicle, multiple electronic and computer-related systems have failed or malfunctioned. initial issues included unreliable phone synchronization, dropped phone calls, and failure of the driver memory profile system, including seat and side mirror memory settings. over time, the problems have become more serious and now…”
2026-06-16 · Electrical System:12v/24v/48v Battery“unable to access brand new vehicle for several days. would not respond to any keys (including the app). first tow company didn't have proper equipment. spoke with polestar support two days later and they sent out another tow company after trying some troubleshooting they suggested. tow truck driver was able to get doors to open after jumping the 12…”
2026-06-02 · Electrical System“on-board charger not working on l2 charge…”
2026-04-30 · Structure:body“i am submitting a complaint regarding my polestar 3, which is subject to two open nhtsa safety recalls: 26v-037 and 25v-555. i attempted to have these recalls addressed on march 7, 2026, at volvo manhattan (an authorized polestar service provider). upon arrival, i was informed that no qualified polestar technicians were available to service my veh…”
2026-04-10 · Vehicle Speed Control“on [xxx], while driving, the car issued a warning that stated, “driving performance reduced. book a service” and an icon of a turtle. then on [xxx], while driving on [xxx], the car suddenly slowed dramatically that me, my husband and our frenchie in a dog crate behind us lurched forward violently. estimated 30 mph sudden drop in speed then the turt…”
2026-04-08 · Unknown Or Other“vehicle has multiple ongoing defects, most critically a malfunctioning occupant detection system causing the alarm to activate randomly, including overnight when the vehicle is empty. this creates a safety concern and repeated public disturbances. the issue has not been resolved despite multiple service attempts. additional issues include persiste…”
2026-04-06 · Exterior Lighting“the driver-side rear taillight assembly suffers from a persistent seal failure, allowing significant moisture accumulation and water droplets to build up inside the lamp housing. this defect was documented by the polestar delivery specialist at the time of vehicle handover and has persisted despite two prior warranty replacements of the lamp assemb…”
2026-03-20 · Electrical System“failed to schedule recall rp1063 repair with dealer boston polestar (617) 925-7300 for my polestar 3. i contacted boston polestar several times to schedule the recall rp1063 repair, but i was unable to get an appointment. the call operator redirected me to the polestar service department, which was always busy. the operator left notes for the pole…”
2026-03-04 · Power Train“the vehicle has experienced repeated failures of the high-voltage charging system that prevent normal charging. the first failure occurred at approximately 511 miles, with warning messages related to the charging/high-voltage system and inability to charge reliably using normal ac charging equipment. the vehicle was taken to an authorized dealer/se…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.