2026 Cadillac Vistiq problems, complaints & recalls
Most-reported problem areas: Visibility/Wiper (4) · Service Brakes (3) · Seats (3)
Safety recalls (4)
Seats:mid/Rear Assembly:power Adjust 2026-06-18 · campaign 26V394000 · 14,540 vehicles
Defect: General Motors, LLC (GM) is recalling certain 2026-2027 Cadillac Vistiq vehicles. When the power fold feature is activated, the third-row power seatback may fail to reverse when enountering a person.
Risk: A person, especially a child, may be trapped by a rear powered seatback, increasing their risk of injury.
Fix: Dealers will reprogram the software for the folding seat module, free of charge. Owner notification letters were mailed August 6, 2026. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555780. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 18, 2026.
Equipment:other:owners/Service/Other Manual 2026-02-26 · campaign 26V114000 · 5,861 vehicles
Defect: General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terra
Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Fix: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26,
Equipment:other:owners/Service/Other Manual 2025-11-25 · campaign 25V819000 · 94 vehicles
Defect: General Motors is recalling certain 2026 Cadillac Vistiq electric vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”
Risk: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Fix: Dealers will reset the vehicle radio which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is A252516680. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 25, 2025.
Electrical System:propulsion System:traction Battery 2025-07-24 · campaign 25V483000 · 53 vehicles
Defect: General Motors (GM) is recalling certain 2026 Cadillac VISTIQ vehicles and 2025 Cadillac LYRIQ vehicles. The bolts attaching the high voltage battery to the interior floor may be missing or loose.
Risk: An improperly secured battery may become damaged in a crash, increasing the risk of a fire.
Fix: Dealers will inspect the high-voltage battery bolts and replace or re-tighten the bolts, as necessary, free of charge. Owner notification letters are scheduled to be mailed September 8, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252511300.
Service bulletins (197)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-24 · PIT6368F · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener and to replace the opener with a new updated part.
Unknown Or Other 2026-10-05 · 663.10/663.30 · Over The Air
• digital key will be available in the mycadillac mobile app a few minutes after the update completes. you can use your smartphone or smartwatch to lock, unlock, and drive your vehicle without your key fob. • digital key only requires an active onstar account, no paid plan is needed. if digital key
Unknown Or Other 2026-09-28 · PIT6457C · Service Bulletin/Repair Instructions
this preliminary information is for technicians that may see dtcs that are history and should not perform any part replacements. they should follow the notes mentioned prior to anything being replaced.
Unknown Or Other 2026-09-28 · PIC6540K · Service Bulletin/Repair Instructions
this preliminary information communicates to dealers a procedure to reset the radio.
Unknown Or Other 2026-09-28 · PIT6368E · Service Bulletin/Repair Instructions
this preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. engineering is working on a new module.
Unknown Or Other 2026-09-26 · PIT5698F · Service Bulletin/Repair Instructions
this pi provides diagnostics tips on how the lin bus works and how to diagnosis it.
Showing the 6 most recent of 197 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-10-20 · Seats · 4,200 mi“the contact owns a 2026 cadillac vistiq. the contact received notification of nhtsa campaign number: 26v394000 (seats); however, the part to do the recall repair was not yet available. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the contact stated that the third-row power seat back failed…”
2026-09-18 · Seats“this complaint concerns the manufacturer's conduct of this recall, not the existence of the defect. a safety recall was issued for 2026 cadillac vistiq vehicles for a third-row power seatback that may fail to reverse when it encounters an occupant. the manufacturer's original filing with this agency stated the remedy as replacement of the folding …”
2026-08-27 · Electrical System“vehicle displayed a 'lithium ion battery – schedule service now' warning within approximately one month of delivery. dealership service records later obtained by our attorney show the identical diagnostic condition was already present and was cleared via a system reset on the date of delivery, october 23, 2025, without disclosure to us. the defect …”
2026-08-12 · Unknown Or Other“i have gotten 7 recall letters from them and also 3 phone calls and have tried numerous times to take the car in to get fixed but everytime im told by beverly hills cadilac that they dont have the part yet. …”
2026-08-07 · Seats“my 2026 cadillac vistiq is covered by nhtsa recall 26v394 (gm n262555780), concerning a third-row power-folding seatback that may fail to auto-reverse when it strikes an obstruction, risking entrapment of smaller occupants, particularly children. component: the third-row power-fold seatback module and its power harness. available for inspection on…”
2026-07-07 · Power Train“i leased a new 2026 cadillac vistiq on xxx. the vehicle had approximately 960 miles when the incident occurred. after dc fast charging at a tesla supercharger in las vegas, nv, the charging session did not complete normally. shortly afterward, the vehicle displayed a “reduced acceleration – drive with care” warning message and vehicle performance …”
2026-06-25 · Equipment:electrical:accessory Battery:charge Management(Bms)“i am filing a complaint regarding a gm ultium home ev charging station that failed while still under warranty. gm acknowledged the failure and sent a replacement, but the replacement was not equivalent to the original product. my original charger was a plug in model, but gm sent a hard wired model, which requires professional installation costing a…”
2026-05-21 · Service Brakes“need this case escalated immediately as a serious safety incident. [xxx] around while driving my 2026 cadillac vistiq on [xxx] around [xxx]pm doing approximately 45 mph. the vehicle suddenly and violently activated automatic emergency braking with no vehicle, pedestrian, animal, or obstacle anywhere near me. the dash displayed a warning similar…”
2026-04-17 · Service Brakes“4 months at the dealer and they can't figure it out. also the rear midddle seat bench it's a nightmare to retract or open.i won't recommend this car.…”
2026-04-04 · Visibility/Wiper“the shiny plastic piece behind dash screen & the back of the dash screen itself create a reflection in the windshield through the entire drivers side of the car. it seems both distracting and dangerous as with any amount of sunlight you are essentially always looking through that glare to see the road. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.