1997 Infiniti Qx4 problems, complaints & recalls
Most-reported problem areas: Suspension (13) · Suspension:front (3) · Steering (3)
🧭 Reliability snapshot
Compared against other Infiniti Qx4 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
22 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Suspension:front 2011-04-20 · campaign 11V244000 · 195,991 vehicles
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT
Risk: THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
Fix: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Service bulletins (93)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility 2023-02-27 · ITB13-007H · Service Bulletin/Repair Instructions
removing foreign material from the window glass this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility 2023-02-27 · ITB09-039J · Service Bulletin/Repair Instructions
windshield cracking this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Wheels 2023-02-22 · ITB10-067C · Service Bulletin/Repair Instructions
wheel bearing collision damage this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Structure 2023-02-21 · ITB97-001A · Service Bulletin/Repair Instructions
1997 qx4 grille guards, brush guards and winches this bulletin is no longer active. please discard previous versions of itb97-001.
Electrical System 2021-03-24 · ITB16-006A · Service Bulletin/Repair Instructions
infiniti; front sonar parking sensor service information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Equipment 2019-04-02 · ITB19-008 · Service Bulletin/Repair Instructions
exterior cleaning information service information when cleaning the exterior of an infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - always refer to the appearance and care section of the related owner?s manual. - not all cleaners are created
Showing the 6 most recent of 93 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.