2002 Infiniti Qx4 problems, complaints & recalls
Most-reported problem areas: Suspension (8) · Vehicle Speed Control (4) · Suspension:rear (2)
🧭 Reliability snapshot
Compared against other Infiniti Qx4 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
25 NHTSA complaints that reported an odometer reading.
Safety recalls (6)
Air Bags:frontal:passenger Side:inflator Module 2022-08-09 · campaign 22E066000 · 375 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Dealers will inspect and replace the inflators as necessary, free of charge. Owner notification letters are expected to be mailed September 14, 2022. Owners may contact Nissan's customer service at 1-800-867-7669.
Air Bags:frontal:passenger Side:inflator Module 2020-01-09 · campaign 20V008000 · 307,962 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. T
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Nissan will notify owners, and dealers will replace the front passenger air bag inflators with alternate desiccated inflators, free of charge. The recall began February 12, 2020. Owners may contact Nissan customer service at 888-737-9511 or Infiniti customer service at 888-810-3715.
Air Bags:frontal:passenger Side:inflator Module 2017-02-02 · campaign 17V068000 · 46 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2002 Pathfinder and Infiniti QX4 vehicles. These vehicles are equipped with Takata air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Nissan will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began on March, 31, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Air Bags 2015-05-15 · campaign 15V287000 · 1,090,569 vehicles
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Nissan will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on June 15, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: On December 18, 2015 Nissan informed NHTSA of an amendment of this recall to remove 2004-2005 Infiniti FX35 and FX45 vehicles.
Suspension:front 2011-04-20 · campaign 11V244000 · 195,991 vehicles
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT
Risk: THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
Fix: NISSAN WILL INSPECT THE STRUT HOUSING AND REPAIR THE VEHICLES AS NECESSARY, FREE OF CHARGE. AN INTERIM NOTIFICATION LETTER WAS SENT OUT IN MAY 2011. THE SECOND NOTICE WAS MAILED ON JULY 25, 2011. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.
Air Bags:frontal 2010-07-06 · campaign 10V312000 · 46 vehicles
Defect: NISSAN IS RECALLING FORTY-SIX CERTAIN MODEL YEAR 2002 PATHFINDER AND INFINITI QX4 VEHICLES MANUFACTURED FROM AUGUST 24, 2001 THROUGH AUGUST 28, 2001. THE AIR BAG INFLATOR CONTAINS PROPELLANT WAFERS THAT ARE REQUIRED TO PROPERLY DEPLOY THE FRONT PASSENGER AIR BAG. DUE TO IMPROPER PROPELLANT WAFER INSTALLATION DURING THE AIR BAG INFLATOR ASSEMBLY PROCESS, SOME AIR BAG INFLATORS MAY BE MISSING ONE OF THE WAFERS. AS A RESULT, THE REMAINING WAFERS IN THE INFLATOR USED FOR THE DEPLOYMENT OF THE FRON
Risk: THE INFLATOR HOUSING MAY RUPTURE AND PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS.
Fix: NISSAN WILL NOTIFY THE OWNERS OF THE FORTY-SIX AFFECTED VEHICLES. DEALERS WILL REPLACE THE FRONT PASSENGER AIR BAG MODULE ASSEMBLY WITH A NEW ONE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 19, 2010. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261 AND INFINITI AT 1-800-662-6200.
Service bulletins (78)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB17-009H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB13-007I · Service Bulletin/Repair Instructions
removing foreign material from the window glass this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-29 · ITB09-039K · Service Bulletin/Repair Instructions
windshield cracking this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility 2023-02-27 · ITB13-007H · Service Bulletin/Repair Instructions
removing foreign material from the window glass this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 78 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-04-27 · Service Brakes“driving in a snow storm and slid in to a rail ,no damage but the back light,airbag deployed,. my regular headlights on the driver side went out three years ago , neighbor got it to work ,now both headlights are not working. …”
2025-12-27 · Exterior Lighting“drivers side low beam failure (2000 pathfinder and 2006 titan also same issue) replaced bulbs twice in one year now low beam headlight doesn’t work at all always the driver side …”
2023-01-23 · Unknown Or Other“my issues are related to the safety recall campaign 1997-2003 qx4 in salt states front strut housing corrosion. i brought my car in for the recall at infiniti of bloomington, minnesota and they only fixed the driver’s side strut housing using a brace but only painted the passenger’s side. now the passenger’s side strut housing shows corrosion and s…”
2021-03-29 · Seat Belts“i have tried to get passenger airbag recall (and a confirmed driver seatbelt defect) replaced and the part was needed one year ago around march or april 2020 and today when i tried to make a appointment 03/29/2021 was told that it is a 3 to 4 hour job and no loaner vehicle or tow is available for this type of service. the the recall notice form #…”
2020-09-12 · Structure:body · 146,000 mi“extensive rust and decay is found on the passenger side frame where the lower control arm connects. this is just below the strut housing and is visible through the front wheel well. i have attached both passenger and driver side photos as the defect only appears on the passenger side.…”
2019-08-30 · Structure:body · 139,000 mi“tl* the contact owns a 2002 infiniti qx4. after the contact purchased the vehicle from an independent mechanic, he noticed rust forming on the passenger side frame rail below the passenger side control arm. the contact took the vehicle to another independent mechanic who informed him that they could reinforce the frame well; however, a fuel line ra…”
2017-11-13 · Suspension · 124,000 mi“tl* the contact owns a 2002 infiniti qx4. while the vehicle was with an independent mechanic for routine maintenance, the mechanic noticed that the driver's side strut housing was rusted and cracked. the independent mechanic alerted her of a recall for the strut housing and the manufacturer was contacted. the manufacturer confirmed that the vehicle…”
2017-07-26 · Suspension · 152,000 mi“tl* the contact owns a 2002 infiniti qx4. the contact stated while driving at various speeds, the steering wheel became difficult to maneuver without warning. the contact called an unknown dealer and was informed that the vehicle was serviced under nhtsa campaign number: 11v244000 (steering, suspension) in 2012. the contact took the vehicle to an i…”
2016-06-18 · Unknown Or Other“extreme corrosion in the undercarriage prevents us from driving the car. even though infiniti had a recall for this issue will not help us. purchased this car new and will never purchase another infiniti…”
2016-04-07 · Air Bags · 137,015 mi · 💥 crash“takata recall air bag did not deploy when stationery 2002 infiniti qx4 stopped at traffic light on city street was hit in the rear by another vehicle which was accelerating. pushed infiniti qx4 25 feet into oncoming traffic.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.