AutoDefect IQ

2002 Chevrolet Suburban 2500 problems, complaints & recalls

Most-reported problem areas: Engine And Engine Cooling (9) · Service Brakes (4) · Engine And Engine Cooling:engine (4)

🧭 Reliability snapshot

68 /100
⚠ Buy with caution

Compared against other Chevrolet Suburban 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →

🛣️ Complaints by mileage

<25k miles: 1 complaints <25k 25–50k miles: 2 complaints 25–50k 50–75k miles: 8 complaints 50–75k 75–100k miles: 12 complaints 12 75–100k 100–125k miles: 2 complaints 100–125k 125–150k miles: 2 complaints 125–150k 150k+ miles: 4 complaints 150k+

31 NHTSA complaints that reported an odometer reading.

33
Complaints
0
Recalls
73
Service bulletins
1
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

Service bulletins (73)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Unknown Or Other 2026-06-05 · PIT6426B · Service Bulletin/Repair Instructions

fog lamp control may be missing from radio display after a bcm update. engineering is investigating.

Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions

this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.

Engine 2024-12-18 · 03-06-01-023I · Service Bulletin/Repair Instructions

this service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

Engine 2024-10-07 · 03-06-01-023H · Service Bulletin/Repair Instructions

this service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

Electrical System 2024-08-26 · General Communication · Service Campaign

vehicle wide programming (vwp) is a new process to update software on gm vehicles. it provides the ability via a single selection within techline connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). the updating of modules is com

Power Train 2024-07-24 · 24-NA-141 · Service Bulletin/Repair Instructions

gm is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. the damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. this bulletin advises the dealers to be more careful not to damage the transmissions durin

Showing the 6 most recent of 73 bulletins. Search all of them free at nhtsa.gov.

What owners report

2017-01-08 · Service Brakes · 150,000 mi

“had my truck looked at by all american chevrolet in 2014 after i read your article a couple of years ago, and while they said the lines looked rusty underneath the truck, things looked ok. the gm exec [xxx] was estimating a $500 repair cost, and figured it was no big deal when i eventually got to that point. i also read that gm said if a problem oc…”

2016-05-12 · Engine · 77,600 mi

“the engine stops running while driving or sitting at a stop sign without warning. has happened at highway speeds, city driving speeds and while at a stop sign. same problem as described in recall id: 07v521000. the dealer says my vehicle isn't covered in this recall. why?…”

2016-03-20 · Engine · 141,946 mi

“i have had several incidents in two weeks that nearly caused serious accidents. i would be driving at various speeds, slow and interstate driving, where the engine would suddenly lose all power and the battery light would come on. i would have to struggle to have the vehicle glide to the service lane without causing an accident. these happened a…”

2015-03-25 · Service Brakes · 113,204 mi

“tl* the contact owns a 2002 chevrolet suburban 2500. the contact stated that while driving 50 mph, the vehicle stalled without warning and the brakes would pulsate and increase stopping distance. the vin was not included in nhtsa campaign numbers: 07v521000 (engine and engine cooling) and 05v379000 (service brakes, hydraulic). the vehicle was taken…”

2014-04-02 · Electrical System

“i have a 2002 chevrolet suburban. i have had it for two years. i am having problems similar to what it's the gm recall. this doesn't happen everytime i drive. i can be driving down the street or on the expressway and my vehicle will just shut off and the battery light will come on. after sitting for a few minutes, the truck will start back up with …”

2014-01-05 · Service Brakes · 162,282 mi

“while driving the vehicle, the brake lines along the frame rail under the driver's side of the vehicle failed. the lines burst and a loss of fluid caused the brake pedal to go to the floor. due to the brake failure it took a considerable distance to get the truck stopped probably due to a loss of brake pressure. i was driving in a residential ar…”

2013-09-10 · Service Brakes · 92,000 mi

“launching boat at the ramp when brake line ruptured and i lost all pedal. under drivers side door in the same spot as my 2005 2500 hd chevy. *tr…”

2012-04-25 · Engine And Engine Cooling · 151,000 mi

“after so long ignoring the smell in my cab, i decided to get it checked out at benny's exhaust in bristol, tn, and found that exhaust manifold head bolts broke off on both sides of engine. 1st bolt initially then second bolt next to it broke as well. no work has been done to motor or aftermarket parts added that would affect this part and create fa…”

2011-07-22 · Engine And Engine Cooling · 70,000 mi

“tl* the contact owns a 2002 chevrolet suburban 2500. the contact was driving approximately 45 mph when the engine stalled, followed by the battery warning light illumination. the failure occurred eight more times. the vehicle was taken to the dealer who was unable to locate a problem. in addition, the vehicle was taken to an independent mechanic fo…”

2011-03-25 · Engine And Engine Cooling · 68,000 mi

“tl* the contact owns a 2002 chevrolet suburban k2500. while driving at any speed, the contact stated that the vehicle would stall and sporadically fail to start. the contact referenced nhtsa campaign id number: 07v521000 (engine and engine cooling) for the 2001 model suburban. the dealer advised the contact that his vehicle was not included in the …”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Chevrolet Suburban 2500 years