2004 Chevrolet Suburban 2500 problems, complaints & recalls
Most-reported problem areas: Electrical System: Instrument Cluster/Panel (5) · Service Brakes, Hydraulic (2) · Service Brakes (2)
🧭 Reliability snapshot
Compared against other Chevrolet Suburban 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
20 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (97)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Unknown Or Other 2025-03-28 · 23-NA-001 · Service Bulletin/Repair Instructions
this service bulletin provides information for dealers/technicians on onstar module 2g sunset information.
Engine 2024-12-18 · 03-06-01-023I · Service Bulletin/Repair Instructions
this service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Engine 2024-10-07 · 03-06-01-023H · Service Bulletin/Repair Instructions
this service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Unknown Or Other 2024-09-06 · PIT3271P · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. general motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. technician s
Electrical System 2024-08-26 · General Communication · Service Campaign
vehicle wide programming (vwp) is a new process to update software on gm vehicles. it provides the ability via a single selection within techline connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). the updating of modules is com
Showing the 6 most recent of 97 bulletins. Search all of them free at nhtsa.gov.
What owners report
2016-07-11 · Service Brakes · 103,500 mi“brake lines between the area of the brake fluid reservoir and abs modulator heavily corroded. one or more lines failed on 7/10/2016 requiring vehicle tow. vehicle was operational aside from the failure of braking system. when depressed, vehicle brake peddle had little resistance and traveled completely to floor panel under normal pressure from foot…”
2016-05-17 · Fuel/Propulsion System · 144,000 mi“fuel running out top of gas tank after fueling…”
2012-10-31 · Service Brakes · 115,000 mi“while vehicle was stationary at idle i noted excessive brake pedal travel after placing my right foot on the brake. the brake pedal traveled all the way to the floor board and was very slow in return. i shut the vehicle off and visually checked the master cylinder and connections. i noted the master cylinder brake fluid reservoir was not complet…”
2012-09-20 · Engine · 154,000 mi“the rear exhaust manifold bolts on both the driver's side and passenger side are broke and now the vehicle has an exhaust leak. *tr …”
2011-09-15 · Service Brakes, Hydraulic · 80,000 mi“tl* the contact owns a 2004 chevrolet suburban 2500. while driving approximately 50 mph up an incline, the brake was applied and suddenly the pedal traveled to the floorboard. the vehicle failed to slow down and the emergency brake was engaged to slow the vehicle. the vehicle was taken to a nearby independent mechanic who advised that the four brak…”
2010-10-21 · Service Brakes, Hydraulic · 70,000 mi“forward brake lines completely rusted throughout which led to a leak and subsequent brake failure. other brake components were also found to be rusted somewhat prematurely. *tr…”
2010-10-02 · Electrical System: Instrument Cluster/Panel · 71,760 mi“speedometer quit working correctly it does not go below 42 mph and sometimes will not go below 90 mph. *tr…”
2010-02-18 · Structure · 80,000 mi“trunk will not open. locks automatically while driving then will not unlock. there is no manual way to open the trunk, hence no escape in the event of an accident. *tr…”
2010-01-25 · Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip · 76,000 mi“tl*the contact owns a 2004 chevrolet suburban 2500. at low speeds, he would depress the brake pedal but the vehicle would not respond accordingly. it seemed that the abs would activate and cause him to move a few feet forward. the abs also increased the stopping distance and almost caused the contact to crash on two occasions. he took the vehicle t…”
2009-07-09 · Electrical System: Instrument Cluster/Panel · 87,000 mi“tl*the contact owns a 2004 chevrolet suburban 2500. the contact stated that the cluster in the vehicle was faulty and the instrument panel failed. as a result, the contact does not know how fast she is driving. the vehicle was taken to the dealer for repair, which would cost between $500-$600. the manufacturer stated that the warranty was expir…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.