🚗 AutoDefect IQ

2002 Gmc Envoy problems, complaints & recalls

Most-reported problem areas: Power Train:automatic Transmission (39) · Electrical System (25) · Engine And Engine Cooling:engine:gasoline (20)

🧭 Reliability snapshot

61 /100
⚠ Buy with caution

Compared against other Gmc Envoy model years — complaint volume vs the model's median year, recalls and severity. How we score →

🛣️ Complaints by mileage

<25k miles: 54 complaints <25k 25–50k miles: 60 complaints 60 25–50k 50–75k miles: 52 complaints 50–75k 75–100k miles: 33 complaints 75–100k 100–125k miles: 20 complaints 100–125k 125–150k miles: 32 complaints 125–150k 150k+ miles: 38 complaints 150k+

289 NHTSA complaints that reported an odometer reading.

487
Complaints
0
Recalls
650
Service bulletins
42
Crashes reported
12
Fires reported
2
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

Service bulletins (650)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions

this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.

Unknown Or Other 2025-02-20 · PIP5358D · Service Bulletin/Repair Instructions

this preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. technician should get record a sound clip or take a video of the noise for assessment by engineering. technician will need to

Electrical System 2024-10-25 · PIP4723J · Service Bulletin/Repair Instructions

this preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester  and vehicle data recorder tools, giving website address and ste

Unknown Or Other 2024-09-12 · PIT5099H · Service Bulletin/Repair Instructions

this preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. before calling general motors technical assistance center technician will need to have high and low pressures, outside temperature, humidity, and ven

Unknown Or Other 2024-09-12 · PIT5099H · Service Bulletin/Repair Instructions

this preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. before calling general motors technical assistance center technician will need to have high and low pressures, outside temperature, humidity, and ven

Electrical System 2024-08-26 · General Communication · Service Campaign

vehicle wide programming (vwp) is a new process to update software on gm vehicles. it provides the ability via a single selection within techline connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). the updating of modules is com

Showing the 6 most recent of 650 bulletins. Search all of them free at nhtsa.gov.

What owners report

2026-07-03 · Unknown Or Other · 🔥 fire

“vehicle listed caught on fire while driving on interstate with unknown cause. no previous warnings. was a risk to safety of driver/and or passengers. …”

2025-11-18 · Fuel/Propulsion System

“my vehicle has developed a leak in the plastic fuel tank at the junction of the fill hose connection and the body of the tank that is causing release of flammable vapors and liquid gasoline underneath the vehicle and causing failure of emissions systems. these vehicles have a rampant and long-standing reputation for developing leaks in their plast…”

2025-11-15 · Fuel/Propulsion System

“these vehicles have a rampant and long-standing reputation for developing leaks in their plastic fuel tanks. virtually all of these vehicles eventually develop leaks, which cause release of flammable fuel vapors and raw gasolene releases. why isn't there a recall on these faulty fuel tanks? the manufacturer only provided a short term solution fo…”

2025-07-12 · Unknown Or Other

“went to store bought food left store and car started chugging and losing power when i got home my son said he could smell exhaust and it sounds like the catalytic converter…”

2023-04-03 · Unknown Or Other

“there are previously fixed recalls starting to pop up one at a time if they were fixed they wouldnt be back causing problems can someone check into this and let me know something i drive a 02 gmc envoy slt 4x4 4.2l. the mileage is unknown due to instrument cluster not working on the dic settings.i purchased under the pretenses it only had 188000 mi…”

2022-08-02 · Seat Belts

“passenger front seat belt locks automatically as soon as you buckle up. it will not unlock, the only way to fix it is to unbuckle and re buckle then it locks again. very uncomfortable to ride in the front passenger seat. …”

2022-03-15 · Structure · 150,000 mi

“the contact owns a 2002 gmc envoy. the contact stated that while driving at an undisclosed speed, the vehicle was shaking. upon inspection, the contact noticed that the rear subframe had fractured and detached. the vehicle was taken to an independent mechanic who diagnosed that the subframe needed to be replaced. the vehicle was not repaired. the m…”

2020-11-10 · Power Train · 196,000 mi

“tl* the contact owns a 2002 gmc envoy. the contact sated that the vehicle failed to shift out of drive into the park position. the parking brake was engaged to secure the vehicle from moving. the vehicle was taken to an independent mechanic who replaced the shifter linkage bushing. the manufacturer was contacted and informed of the failure. the app…”

2020-08-31 · Structure:body · 170,000 mi · 💥 crash

“i was in an accident and hit on broadside on the passenger side and driver front corner. the air bags did not go off. they say service soon. the seat belt hurt me as well. it did not lock. i was injured with a torn labrum, back and neck injuries. head too. i was moving and i was hit on the drivers side and then pushed into another car. i was on a…”

2020-08-18 · Fuel System, Gasoline:delivery:fuel Pump · 173,000 mi

“tl* the contact owns a 2002 gmc envoy. the contact stated that while operating the vehicle, an odor of fuel was present inside and outside of the vehicle. also at times, fuel was seen on the pavement underneath the vehicle. the vehicle was taken to an independent mechanic who diagnosed the vehicle and stated that the fuel pump connection line was d…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Gmc Envoy years