2002 Gulf Stream Friendship problems, complaints & recalls
Most-reported problem areas: Structure (2) · Visibility:windshield (1)
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2010-11-22 · campaign 10V584000 · 1,328 vehicles
Defect: GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Fix: GULF STREAM IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON MARCH 23, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR GULF STREAM AT 1-574-773-7761.
What owners report
2006-07-04 · Structure · 24,500 mi“exhaust fumes and soot entering rear of motor coach. fumes are detected while riding down highway. soot is in closet when vehicle stops after long trip. several people stated that they smelled diesel fumes from december 2005 when i purchased coach. i finally let someone else drive and i went in back and could smell the diesel fumes. upon further i…”
2005-12-27 · Visibility:windshield · 20,000 mi“driver and passenger windshields separating from frame. *jb…”
2005-05-31 · Structure · 200 mi“when it rained the structure of the vehicle allowed water to enter the vehicle and flood the cabin. this resulted in mildew, mold stains and other problems. the location of the leak was undetermined although the vehicle was serviced several times for this issue (gulf stream friendship 2002). *nlm the front passenger door vibrated while the ve…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.