2003 Gulf Stream Friendship problems, complaints & recalls
Most-reported problem areas: Trailer Hitches (1)
Safety recalls (1)
Equipment:recreational Vehicle/Trailer 2010-11-22 · campaign 10V584000 · 1,328 vehicles
Defect: GULF STREAM IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Fix: GULF STREAM IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON MARCH 23, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR GULF STREAM AT 1-574-773-7761.
What owners report
2019-11-14 · Trailer Hitches · 64,000 mi“tl* the contact owns a 2003 gulf stream friendship quattro. while the contact's wife was driving 5 mph, she heard an abnormal noise. there were no warning indicators illuminated. the driver was able to park on the side of the road. while exiting the motor home, the contact noticed that the hitch detached from the train of the motor home and was in …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.