2002 Newmar Mountain Aire problems, complaints & recalls
Most-reported problem areas: Service Brakes, Hydraulic:foundation Components:disc:caliper (2) · Structure:frame And Members (1) · Service Brakes, Hydraulic (1)
Safety recalls (3)
Equipment 2017-12-15 · campaign 17V809000 · 34,699 vehicles
Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve a
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.
Steering 2015-12-09 · campaign 15V829000 · 1,920 vehicles
Defect: Newmar Corporation (Newmar) is recalling certain model year 1997-2005 Dutch Star and Mountain Aire, 1998-1999 London Aire, 2004 Essex and 1997-1998 Kountry Aire motorhomes. The affected vehicles have a steering gear mounting bracket that may crack, causing a loss of steering ability.
Risk: A loss of steering increases the risk of a crash.
Fix: Newmar will notify owners, and Spartan dealers will replace the steering gear mounting brackets, free of charge. The recall began on January 4, 2016. Owners may contact Newmar customer service at 1-800-731-8300 or Spartan customer service at 1-800-543-4277. Newmar's number for this recall is 15V 633.
Equipment 2010-09-22 · campaign 10V434000 · 435 vehicles
Defect: NEWMAR IS RECALLING CERTAIN RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Fix: NEWMAR IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON APRIL 6, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2017-09-28 · PIB 494 · Service Bulletin/Repair Instructions
if the coach's hwh leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. torque the mounting bolts (if needed) to 30 ft. pounds. a ground cable may also be installed to improve the overall grounding of the hwh pump assembly.
Seat Belts 2010-04-30 · TSB-372 · Service Bulletin/Repair Instructions
newmar corp.: failed amsafe seat belts being returned to newmar for warranty coverage. please note that when changing out warranty amsafe seat belts, both harness strap with clip and buckle portion will need to be returned. all motorized models and all model years are included. *pe
What owners report
2016-03-15 · Service Brakes · 80,000 mi · 💥 crash“tl* the contact owned a 2002 newmar mountain aire. while driving at approximately 65 mph, the brake pedal was depressed and failed to respond. as a result, the vehicle flipped to the side and rolled into an embankment. there were no injuries and a police report was filed. the vehicle was destroyed and towed to a tow yard. the manufacturer was not n…”
2010-09-30 · Service Brakes, Hydraulic“unable to get parts for the workhorse brake caliper recall. *tr…”
2009-09-17 · Service Brakes, Hydraulic:foundation Components:disc:caliper · 37,000 mi“tl* the contact owns a 2002 newmar mountain aire rv. the contact stated when applying pressure to the brake pedal at 35 mph, the vehicle would not stop. when a great amount of force was exerted during application, he was able to decelerate. the vehicle was taken to the dealer and a technician replaced the right rear brake caliper at an expense of $…”
2008-09-23 · Service Brakes, Air:disc:caliper · 🔥 fire“tl*the contact owns a 2002 newmar mountain aire motor home. while driving 50 mph, the calipers became so hot that the brake fluid boiled. a mechanic replaced the calipers and the contact paid to have the system flushed. after retreiving the vehicle and driving four blocks, the brakes pulled to the right when the brake pedal was depressed. he ca…”
2007-07-30 · Service Brakes, Hydraulic:foundation Components:disc:caliper · 8,000 mi“tl*the contact owns a 2002 newmar mountain aire. the contact stated that the pads were dragging on the rotors and causing them to burn. the calipers were supposed to have been replaced, but never were. while driving 62 mph, he noticed smoke outside the window. he pulled over at a gas station for assistance, but no one was able to help. the cu…”
2007-05-03 · Equipment:recreational Vehicle/Trailer · 🔥 fire“tl*the contact owns a 2002 newmar mountain aire fifth wheel. the contact received a recall notice for the dometic refrigerator model # rm386). he replaced the refrigerator himself. dometic has denied reimbursing him because the refrigerator was not taken to an authorized dealer for diagnosis or for confirmation that the boiler tube was defectiv…”
2003-06-27 · Seat Belts:front“the driver and passenger seat belts locked up when the slightest movement was made. *jb *ts *jb…”
2002-06-06 · Structure:frame And Members“right after purchase of vehicle consumer noticed shimmying at 30-55 mph. vehicle was taken back to dealer, frame had been stretched during manufacturing of vehicle, and there were no proper shims in driveshaft carrier bearing. vehicle has been in for repair for 30 days.*ak…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.