2002 Western Star 4700 problems, complaints & recalls
Safety recalls (1)
Equipment 2017-12-15 · campaign 17V810000 · 24,860 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach fr
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Service bulletins (168)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2020-12-17 · SBW35-018 · Service Bulletin/Repair Instructions
western star service bulletin for axle flange gasket replaced with o-ring. daimler trucks north america has released a new axle shaft to hub rubber o-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). the new o-ring will provide better sealing and is re
Equipment Adaptive/Mobility 2020-01-21 · 20TS-01 · Service Bulletin/Repair Instructions
technical service letter for ddc series 60 engines concerning series 60 cylinder head resurfacing/finish. detroit diesel does not recommend third party resurfacing of series 60 cylinder heads (outside of detroit and detroit reman).
Electrical System 2019-08-06 · sb54313 · Service Bulletin/Repair Instructions
service bulletin provided to customers regarding installation of a new mcm 21-pin jumper harness.
Suspension 2019-03-08 · sbw0015 · Service Bulletin/Repair Instructions
service bulletin- sbw0015 vibration and harsh ride troubleshooting
Equipment 2019-02-20 · sbw00017 · Service Bulletin/Repair Instructions
reminder: paper service bulletin mailings are discontinued
Equipment 2019-01-14 · sbw00017 · Service Bulletin/Repair Instructions
service bulletin paper copy mailings are discontinued
Showing the 6 most recent of 168 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.